Ceurwa.com Reports & Reviews (8)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Ceurwa.com, help other victims by adding it!
Missing package
Scammer's email [email protected]
Country United States
Victim Location MS 38852, USA
Total money lost $48
Type of a scam Online Purchase
AM068653195CN
Scammer's website Ceurwa.com
Scammer's email [email protected]
Total money lost $41
Type of a scam Online Purchase
The messages back and forth has been recorded and sent to Better Business Service. from day one I said I wanted refund not have anything sent to me. The item you sent will be rejected and returned to sender.
Merchant
Dear customer, We are sorry to hear that you want to cancel the order. However, your parcel has been shipped out, so we cannot cancel the order or issue a refund to you. The tracking number is ************* . You can track the shipping information through the following URL: ****** ******* ***** ******** *************************** If 17track cannot be checked, please visit the official website of the operator accordingly. DHL official website: https:***************************** ***** ******** ******** ************************************* **** ******** ******** ********************/ After you receive the product, you can open it to look and maybe you will like it. If you really don't like it or don't need it and want to return it, you can contact us to provide you with our return address. We apologize for any inconvenience caused. Best regards, Customer Service Center
Ron Back
Stop stalling and return my money dont package anything. Just refund my money and stop the order!
Merchant
Actually, our product has a good sale and good quality compare with other sellers'. You are worthy to own them. Is that OK with you? Will it be possible to give others as a gift? Or We are willing to give you a 10% discount. Just suggestion. And we will keep on handling this. Looking forward to hearing from you.
Ron Back
Please don't send me anything, all I want is my money returned to my account. Thank you
Merchant
Dear customer, Thank you for shopping in my store. I am sorry to hear that you want to cancel your order. But I should tell you that this product is very rare and missed products will not be available for purchase. I will send you the best logistics. You can receive the goods within 6-10 days. This is very rare. I suggest you keep your order. We apologize for any inconvenience. Best regards, Customer Service Center
Ron Back
I have purchased product and when it came from Hong Kong took 3 or 4 weeks to get only to find out it was wrong product. I don't wish to go through that again. Cancel the order.
Merchant
Dear customer, Thanks for purchasing on our store. We are so sorry to hear that you would like to cancel your order. Could you please tell us why you want to cancel your order? Your reply is essential to us, and we will do our best to improve our service. Please don't worry. Once getting your reply, we will deal with it as soon as possible. If any inconvenience caused to you, please kindly understand. Looking forward to hearing from you. Best regards, Customer Service Center
Platform
Dear customer, the merchant has received your dispute and will respond to you ASAP
Ron Back
Cancel the order. The order was just placed so I know it's not being packaged. I know if coming from Hong Kong it takes long time to deliver and the products won't be what I ordered. Don't package it; return the money. I will go to my bank and make sure payment is stopped.
Scammer's website ceurwa.com
Scammer's email [email protected]
Total money lost $157
Type of a scam Online Purchase
Type of a scam Online Purchase
I paid for items I thought was on bed, bath and beyond and once purchased I went back to look at what I bought but the items on the electronic receipt weren’t the items I got ( they were house hold items) after purchasing I contacted the seller which he was resistant at first to give me my money back but once I stated I was going to dispute the charges to my bank they instantly refunded the money. Just because they have back my money don’t mean the next person will get there’s back so with that said I hope they get shut down because so many others are getting scammed by this company as well
Country United States
Victim Location TX 76544, USA
Total money lost $57
Type of a scam Online Purchase