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Centerdon Group

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Centerdon Group Reports & Reviews (8)

• Sep 07, 2023

I gave the Centerdon Group more than $8000 to pay to a bank that I was behind on. 6 1/2 years ago Centerdon had told me that I had settled, or they had settled two of my outstanding debts. Come to find out I just had two lawsuits filed against me for the full amount of money that I owed those banks. Centerdon Group had told me they were several deaths they lied big time! They kept every single penny I ever sent to pay my debt off not a single penny went to the bank not one penny this company kept every single penny I kid you not! They are complete frauds they are liars. Do not use this company. I can prove they have never paid the bank because Bank told me so.

I enrolled in their program to relief a 12000 credit card. debt.
I was in program for 46 mos. Making monthly payment of $252. When my program end ..I still had unpaid debts and4 judgement lawsuit against me. I cannot reach them to find out what happen to my money.

Beware of these scam artists. They initially contact you stating that they're National Credit Card Debt Relief. The thief that contacted me is Jay Reynolds - [email protected]. He's very friendly at first and once he sets you up on your "monthly payment program" which supposedly they first need to build up the account and then they'll start settling with your creditors. He'll tell you to stop paying your accounts and that they'll contact them for you. Once he signs you up you'll never be able to get a hold of him or anyone in the client care department. Once I was able to get in touch with someone and she was completely incompetent and rude.
They drafted the initial payment of $600 but never contacted my creditors. Luckily I was able to find out in time before my second draft. I contacted my bank and they said that since it was a draft direct from the account that I would have to place a stop payment every month. They recommended that the best solution was to close my account and open a new one. When I was able to get hold of them again, they'll try to threaten you that they'll sue you if you cancel. This is not true. Do not let them intimidate you. I was not able to recover my $600 but I am no longer being robbed by them.
Beware of National Credit Card Debt Relief, Centerdon Group, Jay Reynolds and any of their other [censored].
The FBI should shut these people down for good.

I paid this company for a service in which they collected my money every month and never provided any service and refused to refund me appropriately
I started with this company June of 2017 in hopes to settle my debts and get my life back in order financially. The agreement was for me to pay them $389 a month (first two months $479 for fees) they would put this money into an account where they would then negotiate with my creditors a settlement and would pay them from my account. I did everything they asked of me I sent them all my information, changed phone numbers, and addresses with my creditors to them. I continued to pay this for 21 months out of the 42 month contract before I realized I was getting scammed.
I have read over the contract multiple times and this company has not held up their end. I would call them regularly to check on status's and they would say they would get back to me and never did. I sent them negotiations that I received from creditors that were less then the %50 amount and they never settled with them. I went to court from being sued by a creditor and two years later I have never received any documentation from that or about that creditor. I would ask for an account summary and they would take months to send it to me, they would be incorrect, and I had the bank statements to prove. I started with them having slightly over $21,000 in debt they said that they would be able to settle this for around $12,000. I paid into them over $8,000 and now have even more debt. I am being forced to file bankruptcy because I have no other option.
I have kept records of phone calls with their responses of we will get back to you or we will look into it and never did I EVER receive a phone call back.
On May 14th, 2019 I sent them an email requesting to close my account and for them to refund my money. I spoke with them over the phone as well and they said that after I sent the email it would take 60 to 90 days for my refund. It has now been 7 months and I had yet to receive my refund calling constantly with the only response that they are waiting for approval. December 5th, 2019 I called once again and they told me they were going to email me a refund approval and I would sign it, notarize it and email them back. I opened the email and they were only going to refund me back $1398.54 of the $8064.00 I paid them. I am in more debt then what I started with. At this point I have had no choice but to file bankruptcy. They were supposed to help with my financial situation and have done nothing but made it worse.
I have reported them to that attorney general of Missouri where they just acted as a mediator for the most part. Every response would give me the run around and pretty much went in circles. two years later i am still fighting to get some of my money back
The lack of representation. The unprofessional, unknowledgeable, uninformed, and inappropriate customer service department. Inability to keep trust funds accurate. Absence of communication. Unable to answer questions and return phone calls. Inability to handle legal matters in a timely fashion. these are just a few of the grievances I have had to encounter throughout these 28 months. This company has done nothing but cause pain and suffering as well as stealing hard earned money. I have been brought to tears multiple times. Centerdon group has been unable to fulfill and live up to their terms in the contract agreed upon. The law firm has not represented me as a client and all communications related to my debts in question appropriately or in a timely manner. I have kept every letter, statement, conversation notes, since the very beginning. I have also asked to speak to the manager (Hector) and they (the customer service department and refund department) told me that I am not allowed too
I could of paid off my creditors on my own with the money that I have given them. I have been nothing but patient with them and all I want is my money and to be done with this whole nightmare.
At this point I think that legal representation is probably going to be my best bet

They took over 30,000 and haven’t payed anything and won’t return my call or email me back

- Gilroy, CA, USA

I wanted to do debt consolidation and Centerdon signed me up to make payments but yet never paid off any of my dept. Creditors were not able to contact them so they continued to harass me. After more research I found out other people have been scammed as well.

- Covington, GA, USA

They were being advertised over the radio and even pandora for debt relief. So I called them and they set me up I would be paying $*** a month along with other fees to begin with. Months passed and I kept getting called by collectors. That's when I tried to call them and their phones are all dead and ever a answer. I started looking for other ways to contact them and saw other were going through the same thing with them. Apprenetly they have just been taking my money br never talked to any credit card company or arranged anything. They taken $*** from me and my credit is now at 500 and I'm in collections.

The centerdon group say that they will work with your creditors while you are in there debt settlement program that summer program my wife and I end of the program in June 2017 paying a monthly fee of *** a month plus initial start-up fee $*** one of the creditors took the taxes for 2017 and The Simpsons run group did nothing to protect the interest of my wife and I there were money build up in the escrow account for the creditor to be paid when contacted the centerdon group refuse to refund all of my money in the escrow account as well as the money they are allowed to be taken by the Creditor distance fraud to me because they were to represent the best interest of my wife and I in their program if they could not provide the service they should not have said they could

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20101 Valley Blvd a, Walnut, CA 91789, USA

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www.centerdongroup.com

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