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Casper USA Enterprises

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Casper USA Enterprises Reports & Reviews (1)

Victim Location 35222
Total money lost $399
Type of a scam Tech Support

My husband, Steven Epley was on YouTube and suddenly the laptop went blank and message appeared about the Casper USA Enterprises. The company took over the computer and they asked Steven for a blank check and they photographed it. The agreement says it will remove $399 from our checking account. He esigned document. The laptop is supposed to be cleared of all viruses and any other issues. My husband called me and explained the situation. I thought it sounded suspicious. I called the number on the paper work and the recording did not identify the company. I pressed prompt for Customer Service and the woman who answered had a strong accent. I asked the name of the company and she didn't want to give it to me. She asked for an ID number. I refused to give her a number. I kept pressing for name of company and she said it and then I asked her to spell it- SYSPECH. This was not the company name. I told her the name was different on the paper work I had. She demanded a customer id number and I didn't give her one. I asked to speak to Sam Martin the name give to my husband. She didn't seem to know him. I asked for her manager and she put me on hold. She came back and said the manager would not speak with me until I gave her (the rep) the customer id number. I ended the call. I called my husband and told him to call our bank and explain what happened. Our bank has stopped payment. We are changing account numbers immediately.

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