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Carrier service Reports & Reviews (2)

- Jacksonville, FL, USA • Jul 10, 2025
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OnTrac is a carrier service nationwide, but the location in Jacksonville, FL is stealing packages and won't respond to claims via email. You can see all the reviews people have posted on Google https://g.co/kgs/gaNQYpT, and it's the same thing happening over and over and they need to be looked into. My package was out for delivery 7/4/25 and the driver stated it couldn't be delivered. OnTrac has delivered to my address 3 times a month for a while now with zero issues, and now suddenly they can't deliver to my address? And they've had my package for an entire week now and won't deliver it or respond to any of my claims. Whoever is managing this business needs to be investigated.

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For 2 months I have been waiting on a package from Carrier service at a calenfor your service add a California to pay I had to pay $300 just to get it disposed to get it to me Diana had to pay 2 more $100 1 was what's delivered to Andy and the other one was taking delivery to my home then it came up like today August 31st 2021 I had to pay $200 again didn't it tell me my car is bad so in order for me to get my package I had to pay another $100 gift card I have spent over a $1000 in gift cards because they would say they were bad I don't believe that I believe it's a lie I want my package I want Justice I want my packages or I want my money

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