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Carhistory.online

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Carhistory.online Reports & Reviews (2)

I searched online for a website to order a motorcycle VIN report. I went to this site, put in the VIN number, it stated the report was ready for download and at checkout, it stated the report was $1.00. I put in my credit card info and it stated it will take 1-2 hours for "agent review". Roughly 10 minutes later I received a text from my credit union stating suspicious activity on my card. They informed me I was charged $23.95 from this company and asked if I authorize it. I stated no, I only authorized $1.00. My card was shutoff from any further charges. I wanted to alert someone so this doesnt happen to anyone else

Hello Isadore,

Thank you for taking the time to share how your experience with our company went and we appreciate you voicing your concern. I’m sorry to hear you had an unpleasant experience with our payment process. We take all reviews seriously and will use them in our continuous improvement efforts!

Please allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] and we will guarantee a full refund as well.

Hope to hear from you soon.

--
Karmen
CS Manager
CarHistory.online

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