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Car Purchase Reports & Reviews (8)

- Newport News, VA, USA • Aug 16, 2025
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I purchased a 2008 honda civic from them may 10 2025. This honda civic within a month and a half already had a blown engine, transmission problems, battery dead, radiator broken, frame rust, break sensor broken. It was a complete and utter scam and i’m only 18 so now i wasted all my money with them and don’t have a car after working 2 jobs to save up for the car. The advertisement said everything works perfectly fine and it’s in good condition.

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- Bronx, NY, USA • Jul 16, 2025
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I am a Veteran who bought a car through Navy Federal cresit union loan. I am from nyc and drove the car back. I was told i did not need to pay va taxes because im from nyc.

When i came back to nyc amd went to dmv to register i was told car company point of contact Jim had taken 771.00 dollars for va taxes.

When i tried to get money back i was rold by jim he had sent check.

When chexk disnt come i called and told Jim doea not woek there.

I was.told owner will call me and he never did. Nyc is charginge 1700 in taxes for car, and va charged me 771.00 in taxes

I want my va taxes jim or company took from me, so i can pay nyc taxes with it

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• Apr 01, 2025
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2013 Toyota Tacoma Double Cab was featured on Autotrader for sale under Private Seller for $9,000 located in Halifax N.S. Carfax report and all vehicle information was shared with potential for reference. Once buyer decided to purchase, the sale of vehicle and delivery was done by third party brokerage (Envio Logistics Services Halifax). Bill of Sale was issued once the wire transfer of the down payment of $7,500 was received and balance was to be done once delivered. Truck has not been delivered and the only contact is through emails. Halifax address and US addresses are not accurate. Phone number does not enable you to speak to anyone only to leave messages. We have left two messages and no response given.

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- Windsor, VA, USA • Sep 30, 2024
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Francis Cusamino, owner of A+ towing, is also in the business of selling cars. Francis sold me a 2008 Jeep liberty in July of 2024. Francis title hopped the car from a dealership to me and I was unable to register this car without a bill of sale. He asked the dealership for a bill of sale to which they denied him so he decided to forge one. When I went back with the bill of sale to register the car, the DMV had told me there was a mechanical storage lien on the car. Francis promised to fix this issue and if he could not follow through within a 3 day time period he promised a full refund. After 3 more times of attempting to register the car, I gave him the jeep back and he promised a refund. After nearly 4 months he has given me a total of $1,100 back and refused to give me the rest stating that he doesn't have the money, which resulted in me filing a police report and having to go to small claims court.

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- Chandler, TX, USA • Sep 24, 2024
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I was surprised to buy a car from them and i got all the info about the car and how they wanted me to pay so i got the ebay cards and sent them the info they need and then i got a email saying that i need to pay for insurance for the shipping and no where in the paperwork says i need to pay for insurance for they want my to pay 400 more to get what i have paid for and i told them no im not paying anymore money that i want my money back and they sent me a email saying that im not going to get money back because i didn't pay the insurance then i told them that i did report them to ebay and to the cops and told me that they was going to call them on me because i was trying to trick her to sell me her car for 800 when i paid the 800 on it their the ones who trick me and haven't gotten the car that i paid for

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- Franklin, VA, USA
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We contacted Chris about purchasing a 2000 Jeep Wrangler via Facebook Marketplace. Over a period of time he dropped the price several times and we chose to go look at this vehicle. He again dropped the price to $5,000 + fees coming to $5517. with the understanding that he would have exhaust work done and that the vehicle would pass inspection. We picked the vehicle up the following week. The new inspection sticker was not on the Jeep, but it did have an in date sticker. A week later we took our son's new Jeep to our mechanic to get the oil changed, and change the steering assembly prior to inspection. When our mechanic put it on the lift he was horrified. He called us immediately saying that it would never pass inspection due to rust on the frame. He sent us to a Jeep specialist. Tomyworx, the Jeep frame specialist, stated that there was now way that they could repair or replace the frame. Also, they felt that the existing inspection sticker was questionable. They found that the frame had been taped then painted black over the tape "in an intentional attempt to deceive."

After 3 weeks of repeatedly texting with this dealer, who originally claimed to "own" the dealership, but now conveniently does not, we have reached a settlement. Chris agreed to meet us and give us $5,000 in cash, because "the boss is never around" to give us the entire amount. That leaves us short approximately $1800 between work we had done and fees, but at least we aren't completely out of all of it.... except, we get there and he hands me a BUSINESS CHECK! NO CASH!! Now I am waiting a week and a half to see if the thing clears.

In the mean time I am looking on Marketplace again this morning, starting the search again for my son's car, what do I see but that death trap of a Jeep. M&M Motors has it back up for sale $7,495. It is going to get someone killed! I have been driving manual transmission cars for 27 years. An inexperienced driver WILL NOT stay on the road over 60 mph.

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He would say the dmv need an extra $300 or an extra $200 never once asked for my drivers license, he used different numbers every time I would send money after time he would call I’ll answer and he hang up quickly he kept saying after this payment you’ll get the car lying about it , he lied about what the outside and inside looked like he would asked to used Apple Pay , chime and Cashapp he lied abt the miles on it

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- Chesapeake, VA, USA
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I purchased a vehicle with back roads automotive dealership in Chesapeake Virginia. At the point of sale the car dealer Taylor told me that the vehicle functioned completely and had no engine issues. driving the vehicle after the test drive, I noticed that the vehicle had major engine issues that the dealership had not warned me of. I took the vehicle to National Tire and Battery to get an inspection on the vehicle which revealed that it has an extensive history with repairs and damages. I spoke with the dealership and they assured me that they would fix any damages that the vehicle had. After 3 weeks I was given the keys to the vehicle although it still had extensive engine issues, so I refused to take the vehicle home. At this point, I told the dealership that I wanted to return the vehicle, because I was still within the first week of owning it yet they said that they do not have a return policy and that they are unwilling to allow me to trade the vehicle for a different working one. In addition to reporting Backroads Automotive to the Better Business Bureau I will also be reporting them to the Virginia DMV and I will have to seek legal help to relinquish the vehicle from my credit and receive a refund.

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