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Capital One Fraud Department Impostor

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Capital One Fraud Department Impostor Reports & Reviews (1)

Victim Location 83703
Type of a scam Phishing

I missed a phone call yesterday morning (from 866-750-0873) and the caller left a message. He identified himself as Jeff somebody (he talked really fast!) with the Capital One Fraud Department in response to my recent fraud claim, saying that the merchant has requested additional information. He asked that I return his call and left number including a seven-digit extension (800-215-1921 ext 2912762).

I really had recently made a fraud claim with Capital One, but I thought it was resolved (in my favor). Even so, foolishly, I called the number back and had to leave a message. His answering message requested that I leave my name and either my credit card number, the case number, or my social security number and details of what the call was about and a good phone number to reach me and a good time to reach me. Foolishly I left my credit card number (he already correctly had my name and phone number)!

Today I realized how foolish I had been and so called Capital One and asked if they really had called. They determined that this was a suspicious call and that it had not come from them in reality, so I cancelled that old card. Fortunately no charges had been made on it yet. Capital One requested that I make a report to the local police as well.

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