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Brake works Reports & Reviews (1)

- San Diego, CA, USA
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I bought a Yamaha Zuma scooter from the owners of this shop, Lesli and Luis. They seemed like a great shop and quite trustworthy at first. I asked about registration and they said it was expired but only by a year so should be somewhere around $200-$300 to register. I should have never gone through with the sale but I trusted them when they told us this. We paid for the scooter and took the scooter with us and brought it to our local registration place that we have been using for years. Registration had not been updated in so long and their was a previous lien on the scooter making it over $800 for registration. I immediately called Lesli and asked what they could do, I could not afford this and felt lied to. She said she felt horrible and said they could reimburse us $200. Not even close to the $800 for registration but it was something. First said she would meet up and never got back to me after multiple times trying to meet up. After this she said she would set up Venmo and never did, then PayPal and never did. The following weeks and now months after that ignored my numerous calls and texts. I even called the shop and no one answered. For a family run business this seems pretty shady to me. I would not recommend using someone who lies to clients and won't follow through on commitments. Still waiting to hear back from Lesli.

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