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Bloomchic.com

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Bloomchic.com Reports & Reviews (3)

- Holts Summit, MO, USA • Dec 18, 2023

Made a purchase for $36.79 via BloomChic.com. They lead you to believe that the company is in California. I received an email that my shipment has been delivered but I have not received my order. When I went to submit a complaint email I noticed that the company is actually operated in China. I then googled them and found MANY complaints about people placing orders and not receiving them.

- Mesa, AZ, USA • Dec 04, 2023

I purchased clothing from bloomchic on 9/11 during their Labor Day Sale that was posted on Instagram. I paid via my Credit Card, who already refunded my money, but the seller kept sending me information and details of shipping and tracking and when delivere the 1st time they said its the transport comapny. They sent a replacement and again shows delivered. Today I recieved this response from them: Hello, A kxxxxx

Thank you for contacting us.

What we want to clarify is that we are a responsible company. Our customer service team has always insisted on providing online services to customers. At any time, if you have needs, as long as you contact us, our customer service team will be committed to solving each problem as quickly and effectively as possible.

We feel very sorry that you failed to receive the package successfully again, but please allow me to explain why the package was not successfully delivered.

Since this is the second time you have failed to receive the package, I think the courier has some problems with the delivery service in your area. We have filed a claim with them already. Although they still refused to bear 100% of the loss of the order since the package was shown delivered, we tried our best to require them to increase the proportion of the compensation for the loss as much as possible.

With our unremitting efforts, we have obtained a 60% refund for you. I know this may be different from the ratio you expected, but please understand that we also suffered a huge loss as the products were sold at a very low price already. We would appreciate it if you could understand our difficulty.

Please allow me to apologize again for the current situation. We look forward to your reply soon.

Best regards,

Customer Service Team

DO NOT ORDER FROM THIS COMPANY. PLEASE DO NOT.

The clothes took 2 months to be shipped. And You will NEVER recieve a refund or return for the items, as it states on the website 'simple hassle-free' returns. LIES. WARNING...DO NOT ORDER FROM BLOOMCHIC!! I spent over $400 and have still not recieved a refund. This company is dishonest and provodes FALSE information on the website which is disleading toward customers. They need to be shut down

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