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Bimbo Cleaners

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Bimbo Cleaners Reports & Reviews (1)

This company offers cleaning service options on the groupon.com website. The only method of booking said service is via email. My husband emailed prior to purchasing the voucher to confirm availability. We received response with dates. We chose the date, purchased voucher and gave them our address and a window of time for the service to be rendered, which they confirmed.

Just prior to the time, we followed up to confirm but received no response. The three hour window came and went with no form of reciprocal communication. I tried to give them the benefit of the doubt and looked for alternate ways to contact them. The website is a Facebook page. There are a few other comments there from other ignored customers. I called the number listed and left voicemail asking for return call. I sent orivate message thru the site as well as followed up to the original email. I still have received zero response. From reading similar comments on the site, this appears to be their usual MO. My next step is to try to get my money back via Groupon. I am writing this as a warning to other potential customers. Luckily the amount we lost was small as we wanted to try them out before purchasing the larger package options.

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