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Bestway Reports & Reviews (2)

- Greenwich, OH, USA • Jun 07, 2023
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ordered pool on June 4th, dates on listing said "get it Jun 5th - Jun 7th", after I printed receipt it said middle of June - first of July for arrival, questioned them about it, they said oh they send it out in 3 to 5 days then another 7-15 working days before you get it, told them on Jun 5 that if they couldnt get it to me by the dates on the listing to cancel it and return my money, They said they would but money not for a couple of weeks, told them that was unacceptable then today Jun 7th got an saying its been shipped. Why would they ship it if they said they would cancel and return my money? This is all coming from same email which they seem to respond quite quickly. I have notified my bank and I have printed out all correspondence and I even printed out the listing of the item today to show they are still claiming to their customers that they will get it by Jun 8 and Jun 10 if they order it today 6/7/23. Trying to upload docs, unsure if it came through.

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Made a $99.99 purchase from this company on July 28,2020 when logging into the account it says this has been canceled and I have been unable to reach the seller the refund has not been processed and they are not answering me. They withdrew $114.98 out of my account through PayPal. I just want my $114.98 refunded. The USPS tracking number that they have posted on PayPal was for an item that was delivered on July 9,2020

Now if you log into the website they provided it is no longer in service.

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