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Best Deal Appliances

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Best Deal Appliances Reports & Reviews (2)

- Shreveport, LA, USA

Bought an Window AC unit from here. Got an email confirming my account with them and then a second confirming my order. Order did not arrived in the intended time frame. Went back to order confirmation email to look for a way to track and website was no longer available. Eventually I got a page to come up but I believe it was all in Chinese. Been almost a month now and still no sign of the order.

- Pompano Beach, FL, USA

I placed two separate online orders for the same product, and my husband placed one for the same product, and in each case we received a confirmation email for the orders, and two days later received emails for each order stating:

"Your order on BestDealAppliances.com has been refunded. We regret to inform you that your order could not be completed. While our website may have indicated an in-stock status, one or more items in your order were not in stock at the time your order was to be fulfilled. Your order cancellation will process today, and we are currently processing your refund. However, depending on your card issuer, it may take up to 7-21 days for the money to be available in your card balance. If you have any further questions, please contact us. We sincerely apologize for this problem."

I have yet to receive the refunds for all orders. The website is now down, and the number listed on the BBB.org information is not in working order. On the BBB.org site, others have left the same information; they placed the order, received an email saying their money would be refunded, and they have not received the refund. I am out over $500.00.

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