Bank Real Estate Tax Services Imposter Reports & Reviews (1)
Bank Real Estate Tax Services Imposter Contacts
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SCAMPULSE
Scammer's address Wells Fargo Real Estate Tax Services PO Box 14506 MAC-F2302-03D/BAV Reimbursement WCP, Des Moines, IA 50306, USA
Scammer's email [email protected]
Country United States
Victim Location DC 20002, USA
Type of a scam Debt Collections
The scammers keep sending me letters (including one overnighted via FedEx) attempting to collect money from me. Please beware and do not contact the sender via the information provided in the letter -- contact Wells Fargo using their official customer service numbers on the website.
The text of the letter says:
Subject: Request for property charge(s) reimbursement
Dear [name]
We are writing to let you know that we have paid property charge(s) on your property in error.
What you need to know
Our research identified that you are, or were, the owner of the property at the time the charge(s) were due. Your tax collector has accepted our payment(s) referenced below and is unable to refund or transfer these funds.
One of the following situations may have occurred for the installment(s). You or your authorized third party (such as a mortgage company):
May not have received a bill and therefore, not paid the property charge(s)
May have paid the property charge(s) and later received a refund
May have paid the property charge(s) which the tax collector accepted toward a future installment
If you have questions about the property charge(s), please contact your tax collector.
Your next steps
We would like to resolve this situation. If an authorized third party (such as a mortgage company) paid the property charge(s) from your escrow account: We can correct this matter with them directly with your permission. Simply complete and return the enclosed Authorization to speak with a Third Party form. If you prefer, we can make this call with you. Please contact us to make arrangements.
If you pay your property charges directly to the respective authorities (for example, your tax collector): Please reimburse us directly. Send us a check in the amount of XXX, payable to Wells Fargo Home Mortgage, using the enclosed postage-paid envelope. Please write your claim number on your check and all correspondence to us.
For any questions regarding how the payment(s) may impact your tax return, please contact your tax professional.
If you have any questions or need further assistance, please contact us at 1-800-843-1615, extension 5156314782 or 5153986656. If we are unable to take your call, please press 1 to leave a voicemail when prompted. Our hours are Monday through Friday, 7am to 3:30pm Central Time. If you wish to leave us a voicemail in our general mailbox, please call 1-515-985-0298 and we will get back to you as soon as we can.
We appreciate your assistance in this matter and apologize for the inconvenience this has caused.