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Bait and Switch - Verizon Door to Door sales

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Bait and Switch - Verizon Door to Door sales Reports & Reviews (1)

- Tucson, AZ, USA • Apr 11, 2023

My neighbor and I were approached by a Verizon representative at our homes. We were told, that if we had the Affordable Care Program (ACP), we would get service for free because Verizon would match the ACP payment of $30 reducing our monthly service fee from $60 to $0 with no fee for early termination. When we received the Internet boxes there was a receipt attached stating there would be an early termination fee of up to $650 and a restocking fee. We were outright lied to by the Verizon representative! I truly believe we were targeted because we are elderly and disabled. The representative obviously thought we were easy prey! We immediately disconnected the equipment and are in the process of canceling our orders and returning the equipment ASAP! A note to the wise, if approached by a Verizon representative...SHUT THE DOOR!

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