I ordered a ceiling light for $488.00 in January and have never received it. The company has sent me many emails saying that it is in process and they cannot returned by money until I receive the product. Here is my original email I received from them.
Avenila - Interior Lighting, Design & More
ORDER #AV9400400
Thank you for your purchase!
Hi Joyce, thanks so much for your order at Avenila.com. Please allow 15-45 business days (3-9 weeks) for items to arrive. Most of our items are custom or hand made but we try to get to your order to you as fast as possible. A customer service representative will reach out to you in 3-7 business days with an expected ETA and confirmation of your order. If you have a deadline or need faster shipping times, please contact us at [email protected] within 24 hours of placing an order.
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Avenila - Interior Lighting, Design & More
ORDER #AV9400400
Thank you for your purchase!
Hi Joyce, thanks so much for your order at Avenila.com. Please allow 15-45 business days (3-9 weeks) for items to arrive. Most of our items are custom or hand made but we try to get to your order to you as fast as possible. A customer service representative will reach out to you in 3-7 business days with an expected ETA and confirmation of your order. If you have a deadline or need faster shipping times, please contact us at [email protected] within 24 hours of placing an order.
Want to receive exclusive flash sales & announcements? Download our mobile app in the app store. Click here for IOS. Click here for Android.
View your order
or Visit our store