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Apple Customer Support

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Apple Customer Support Reports & Reviews (3)

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Claimed to be with Apple, I called in to report water damage and they asked me to download NA app so they could see my screen and then the tried to get me to send money through cash app, when I asked too many questions (why do I have to download another app, why are you asking questions that have nothing to do with laptop) they hung up

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- Tuscaloosa, AL, USA
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Called saying my Apple ID was compromised that it's being used over seas. They called me but couldn't give any information on it unless I give them my login ECT. I'm an Android user I've never even had an apple ID I just messed with them for a min and then hung up to report.

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- Stamford, CT, USA
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I was called by a person saying that they were part of the Apple Support Team and that foreigners were attempting to access my iPad. They had asked me to plug my iPad into my computer, and visit http://www.onlinenetworksolution.com/ so the "representative" could access my computer. I immediately recognized there was no "https://" at the beginning of the URL, and that it was a fake site.

I did not proceed any further, and immediately reached out to Apple to report the fraudulent activity. Now I am here, reporting the case to you.

The phone number I was contacted on was 1-844-703-6438.

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