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anime poko Reports & Reviews (2)

- San Antonio, TX, USA

I purchased an item from their online store, the item never arrived (it has been exactly one year since I placed the order) and they never replied to my contact.

- Ozone Park, NY, USA

So I was looking into Funko Pops to gift someone, I didn't realize the Funko in question was pretty popular and hard to get and this website was one of the first to appear in Google search. I didn't really take a good look at the website because anytime I shop online if I see a "Verified Merchant" sort of stamp, I go ahead and just browse, silly me. Once I placed the order, I got an email to confirm purchase etc like websites usually do. However after a couple days, rather than a tracking number or an email to say that it has shipped, the follow up email said that the department is still working on the order, that's when I started to look into the website. I noticed some typos on the website, I also just google'd them and notice a lot of consumers got the same second email I did and nothing else afterwards even they tried contacting, which I have, twice. I even tried looking for a number and can not find one. Luckily my purchase wasn't much of a dent In my wallet but I still don't like losing any amount of money and the fact that they have a the credit card details really bothers me.

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