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Amazon Prime Impostor

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Amazon Prime Impostor Reports & Reviews (8)

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I received an email indicating an invoice was due for $1415.99 for the purchase of an Apple iPhone 13 Pro Max. The email states the order has been placed and the money is due. It gives a DHL tracking number. I have attached a copy of the email received.

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- West Haven, CT, USA
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On June 20th, 2021 with just a few minutes left for me to leave home for work I was trying to quickly cancel my Amazon Prime membership when I came across an (888) 619-5735 number on google I thought was Amazons direct contact. I called the number for which I was transferred to a department that was "handling Amazon Prime membership cancelation." At first the fake Amazon customer service personnel told me he could not refund me the membership fees of $12.99 on my Capitol One credit card and could instead do so with another account. So, he re-directed me to google play store to download the (anydesk remote control app) so he could "assist me with the refund." He went from my Capitol One credit card account to my Cash App, for which he checked some bitcoin info on Cash App, then he insisted I download the (coin bitcoin wallet app), for which I did. After this I told him this does not make any sense and he is taking rather long and his response was "Mam I am being recorded and if I do anything that is not required I could lose my job. This is all Amazon's procedure." I then said, "just keep the $12.99 and cancel my Amazon prescription." This is frustrating and I need to go. He said "Mam just a few more minutes I'm doing my best to refund you your money." After this he said the Cash App method was not working and so he proceeded to my Citizens bank account and also claimed he still could not refund the $12.99 membership fee. It was not until he saw my Connex Bank account and realized that there was monies in it, he used the coin bitcoin wallet app he was able to transfer funds from my Connex account and immediately did some bitcoin trading. He gain access to my email to retrieve access codes to achieve his purpose as he asked me at the beginning of the call for my full name, email and billing address. Note my email is synced to my phone. He also got my drivers license picture front and back as he said "this was a part of Amazons refund process." He also made me take about 2 selfies, and made a pin for his bit coin wallet. After all of this the phone got disconnected and there was a pending withdrawal of $321.04 from (Moon Pay) transferred from my savings to checking account that was withdrawn from my account. He also transferred more monies but did not get the chance to withdraw it. The call lasted about 52 mins and 32 seconds. I took a screen shot of it. The scammer had an Indian accent.

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I got an email from [email protected] to my business email (which I don't use) confirming purchase/delivery of a $1816.98 TV and wall mount to be shipped to a person I don't know at an address in Texas. The ID is $AMZN25-6565882051, which is not a normal Amazon number. A customer support number is given in case of any "query" (not a very American word). The customer care number given is 800-930-7613. I did not call it, I am going to ignore and delete the email. It also says "Estimated delivery date is mentioned below" which is a strange phrase and in fact no delivery date is given anywhere.

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When my fiancé opened Prime Video on my T.V. she got a pop up to call 1(888) 296 6926 to resubscribe to Amazon Prime. She subsequently paid $300 for a lifetime subscription before calling Amazon and finding out it was a scam.

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- New York, NY, USA
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Could not sign in to Prime was instructed to go online for help I unfortunately clicked on a fraudulent website and was scammed out of my bank account and credit card as he said the information was needed to verify my account

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- Southern Pines, NC, USA
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I got a phone call on our land line and the person a woman, said it was Amazon Prime and our account had been hacked and charges were being made on our account, one amount being $499.99. My husband orders books from Amazon, so I felt we had the account although I do not use it. To make matters worse and why I felt so compelled to believe this, and since my husband is under Hospice Care and in a hospital bed in our home with private nurses at night, and I am now taking care of our finances, I said that that charge was not ours. She immediately put me to Security where a man who called himself Sam and spoke with an Indian accent told me he would help me stop these charges. He asked me to go to my computer and I could see the online banking account. It looked as though he was into my account even though I had not given him any information. He even showed me a picture of the man who was charging against the amazon account. A Russian who lived in Ohio. He showed me where several others were charging against the account and said we have to stop them. He was putting $1,999.00 in my checking account from Amazon Prime's account which I could see crediting my checking account. He then told me to leave my computer and go purchase e-bay cards at stores like Food Lion and Walgreens (BYW this is where I shop) and get amounts of $200 until I reached $2,000. Why the difference of $1.00 I did not ask. I told him I could not do that because I was on my house phone, to which he said, because he needed to stay on the line with me as I went to these stores, I would have to get on my mobile phone and said I said why and he said so I can tell you when we have secured your account by each of them trying to get into your account. I gave him my cell phone # and he called me after I hung up from my land line. I cannot believe I did this. I left and went to Walgreens and bought $350 on e-bay cards (each one was $50 each. He told me to say they were gift cards for friends because if I told them why I was buying them, they would charge me $40. They did not ask me so I said nothing. He was still on my cell phone and asked me to scratch off the number on the back of the e-bay card and give it to him. I did this. Then he said, okay, that took care of two people being blocked from using your account. Did I say that he showed me where Amazon had deposited $1,999 in my checking account to pay for the e-bay cards, to which I said why couldn't you just pay them off, and I wouldn't have to purchase these e-bay cards-he said it's your account and you must follow these instructions if you want this to stop. I then went to Food Lion, which was his pick as a place to get more cards, and he said, try to get $200 ones so we can stop this faster. That is what I did and I got 3 $200 cards but this time the clerk asked me why I was purchasing the cards and I lied and told her they were gifts. This bothered me and I got to a phone because my phone was tied up with Sam (the name of the man with Amazon Prime now known as the Scammer. I called my son in Tennessee and he told me to get out and off the phone because it was a scam. "Sam" would not hang up my phone--I later took my phone to Best Buy where they cleaned everything and reset my phone. The scammer was calling me 3 or 4 more times but this is after I had given him the numbers off the e-bay cards I had purchased from Food Lion. The number he was calling from showed on my phone as 213-973-0331. In the beginning he told me he was calling from Los Angeles. I called my bank and reported the scam to the Fraud Dept of Wells Fargo Bank and they blocked the account. I later found out at the bank that the $1,999 was put in my checking account from my credit line tied to my checking account, and not from Amazon as was stated on my checking account statement as Amazon Refund. He also sent $500 to himself through Zelle to C. Martin.

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- Roseville, MI, USA
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Amazon prime called me to report a purchase billed to me Ensuing phone calls led to me purchasing gift cards of $550 to clear the account. All a scam.I have never had an account with Amazon Prime

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I was made to believe that Amazon was offering a $1,000. gift card for use at Amazon. I entered the website by having to choose various businesses of which I had to choose trial memberships with various companies to earn the gift card. This continued page after page of trial memberships until I was asked to chose eight businesses from one page. At this point I saw the unreasonableness of the requirement and that I had fallen for a scam. Businesses offering trial memberships were Experion and Ultraforeclosures.com. I found out this morning the latter company had submitted a $69. bill to my bank account, which, of course, they honored. I don't know if Amazon knows this is going on but I am going to call them.

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