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All Over Canada Van Lines

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All Over Canada Van Lines Reports & Reviews (1)

• May 29, 2021

Total money lost $1,500
Type of a scam Moving

This is the worst moving company ever. They first quote you by taking inventory off all you want to move to give you a more adequate quote. They then underquote you so you do your deposit. They sell you that it is a full service move with disassembly and assembly included and that on the day of the move they will send you proof of weight to justify amount. Day of the move movers come and are totally unprofessional. They start telling you that disassembly is extra and they won't do it. After email showing it was included they bregudently do it. In the process the one mover doesnt speak a word of English and is wearing sandals. Another mover is constantly complaining and swearing at the other movers. In the disassembly they wreaked some furniture. In the packing of the truck did not use any of the protective equipment for our furniture as it caused rips in our leather couches. While on route I get a call saying the total will be 3 times more then quoted. In this call I was given 3 diffrent amounts until I asked for it in writing. Never sent me proof just a text with the total and that they will keep our stuff until we pay. Payment ungrudgedly made. Movers arrive an hour later. When they arrive they said they would not assemble the furniture they disassembled. Unknown to me this was because they had broken some furniture already. Through this whole time the office was not responding to phone calls, texts or emails. They were very responsive until payment was made. After a very rough ordeal movers completely damaged the new house putting holes in the drywall and scratches all over walls, door frames and window frames. It has been 7 days still have no detailed receipt. This company are scam artists and should not take anymore business. Not professional at all!

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