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Affordable Care Act

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Affordable Care Act Reports & Reviews (3)

• Dec 08, 2023

I received a call from a man who said he was an agent calling to help me find health insurance. He said he found an excellent plan for me and I would pay 90 per month for medical insurance.. I was charged 90, then transferred over to who he said would be an agent from “health care dot gov.” During my call with the heath care dot gov guy we got disconnected due to a computer update on his end and I was assured a call back immediately, to get me my health insurance policy information. This never happened. Again I called back and was assured I would get someone to call me back and speak to me about this. I have yet to speak to anyone who will help me.

They asked for my ssn and credit card information. I have been receiving emails from health care gov so i thought it was legit. It turns out it’s a company called health sherpa. I attempted to call and cancel immediately after I realized that I was scammed. I was put on hold for over two hours. Then someone answered and yelled at me to be patient I’d have my information by the end of November 2023. I then called the number on my credit card statement and the person who answered put me on hold immediately. An hour later I was hung up on. I tried to call back and it said this number not accepting calls at this time. I then proceeded to log into the member portal of membership benefits plus.. using a password they emailed to me. I then reset the password. I logged in and was not able to review any benefits information. I logged out and when i tried to log back in it kept saying my user info or password was incorrect. I requested a password reset and a different company and email which was flagged as suspicious from google and couldn't be verified. It only gave along link to reset password.

I then looked up membership benefits plus to review the company reviews and fiund out im not the only one to be scammed out of my health information and personal information. I thought i was getting health insurance instead its a discount plan .. and they charged more than they said they would. The scammer agent even asked about my health history, what medicine i take, assuring me id have excellent medical coverage, and also got my credit card information and personal information. He failed to tell me it was a discount plan he made it sound like it was the insurance plan. Extremely misleading and dishonest!

- Saint Louis, MO, USA • Sep 14, 2023

They called and asked for DOB, Name, address, the type of insurance you currently have and they hang up on you.  I started asking information about the funding part and they hung up on me. 

The person is calling me asking me do i have healthcare. I reply i am in the US Army and they say does it meet the affordable care act, i then repeat myself and say i am in the military. They then hang up. They habe called me 4x in the oast 4 hrs and they also called me back twice in 30 minutes from 2 different numbers.

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