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AEP DISCONNECTION DEPARTMENT

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AEP DISCONNECTION DEPARTMENT Reports & Reviews (1)

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RECEIVED A CALL FROM AEP DISCONNECT DEPT. PHONE # 866-978-6925 STATING THERE WOULD BE SOMEONE OUT TO SHUT OFF OUR ELECTRI SERVICE IN 45 MINUTES IF WE DID NOT MAKE A PAYMENT RIGHT THEN. I TOLD HIM WE WERE ON THE CITY OF COLUMBUS ELECTRIC AND I KNOW THE CHECK HAD CLEAR AND I DID NOT OWE A BALANCE. HE WAS VERY PUSHY STATED THAT WE OWED MONEY AND I PUT HIM ON HOLD TO MAKE SURE OUR CHECK FOR APRIL HAD CLEAR THE BANK. HE HUNG UP. I CALLED THE CITY OF COLUMBUS AND THEY REQUESTED THAT I REPORT THE PHONE NUMBER TO ATTORNEY GENERAL OFFICE. THE OWNER OF OUR BUSINESS LONNIE ALONSO REQUESTED THAT I ALSO REPORT THIS TO BBB. THANK YOU.

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