ABCDEShop Reports & Reviews (1)
Victim Location 07307
Total money lost $30.58
Type of a scam Online Purchase
September 19, 2020, ordered a life-like dog. The videos show puppies walking, running, responding to being touched, etcetera. I purchased for myself for $19.99 plus $9.99 shipping totaling $ 30.58. This purchase was for myself. Then I read about complaints online, that the company is mailing cheap merchandise that is not what their site shows. I contacted the address above and Paypal because they handled the payment transaction. Paypal asked me to set up an account on their website, then file a dispute claim. I did this on October 10, 2020. Below is the message from Russel at Paypal, but this company should still be investigated: I was able to file a dispute and activate your PayPal Purchase Protection and placed your funds on hold on the seller's account. This is my way to get their attention and gain their cooperation. I even gave them a very tight deadline up until October 21, 2020 to respond on this claim. Leave it to me and I will do all the paper works for you. If they will not notify or respond on the set deadline then I will close this case in your favor.
Refund will be processed on October 22, 2020 back to your card ending in **** and expect it to reflect on your statement in 5 business days or up to a billing cycle depending how fast your card issuer process a refund.
You don't have to do anything right now. It's the merchant turn to respond.
If there's an update or we need additional information from you, we are the one who will contact you through your email address on file. All you have to do right now is to make sure that your checking your email for further updates from PayPal.
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