(877) 478-8625 Reports & Reviews (1)
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Scammer's address CO, USA
Country United States
Victim Location VA 23220, USA
Total money lost $1,602
Type of a scam Credit Cards
suspicious activity on my account, and the representative asked me to confirm two transactions, both originating in Aurora Colorado,
for about $250 and $50 respectively. After I confirmed they were both incorrect, he asked me if I had gotten the text alert earlier
today notifying me of the fraudulent activity. I told him I hadn't. He then said he was going to send over a sample fraud alert that I
would need to opt back in to. The message said "SanLuisValleyFederal Fraud Alert: Did you attempt transaction on debit card ending
in 1278 at KING SOOPERS for $1,602.20? Reply YES or NO". He assured me that this was a test transaction and to reply YES would
opt me back in to text alerts. Before replying yes, I tried to log into my bank account online and saw that there was a hold preventing
me from viewing my account, which I took to mean the call was legitimate. I replied YES to the text. After staying on the line the caller
told me that they would like to open a police investigation into my account and track the log in attempts, but to do so they would
need my log in information. I gave them my username but refused to give them my password. They tried to assure me that I could
verify this was a real call because of the number. This is when I grew suspicious and hung up shortly after. I reset my bank account
password and was able to log in, only to see that the 1602.20 charge had been approved. I am trying to get the charge disputed, but
my bank does not have anyone to answer the phones past 5:00.