(800) 432-1000 2025 Reports & Reviews

(800) 432-1000 Reports & Reviews (4)

- Castaic, CA, USA • Feb 22, 2025

Scammer's phone (800) 432-1000
Scammer's address CA, USA
Country United States
Victim Location CA 91384, USA
Total money lost $2,000
Type of a scam Credit Cards

The scammer called me and said that he was calling from the bank to confirm 3 in process transaction: 1. If I had open an online account 2. If I have Zelle $2,000 to a person( name given) 3. If I had made an online purchase of $1,100…I answered “No” then the scammer proceeded by saying that the bank identidad the suspicious activities and that since Zelle was used in one of the transactions the Zelle fraud team representative was going to assist me further, the initial scammer transfer the call to the 2nd Zelle scammer. The Zelle scammer made me sign in to my Bank of America account to add the receiver 3rd scammer involved in the scam. The 2nd scammer ask me to add the 3rd scammer’s name to my Zelle recipient with the purpose to recover the lose money in the 2 online transactions mentioned. I at that point hesitated and said “ I can’t add a recipient that I don’t know, however, these scammers have an answer to convince.that it had to be done to recover my money. That I supposedly have lost. That that 3rd scammer name was the bank supervisor that was authorized to recover and protect money for customers. I 2nd scammer indicated to Zelle $2,000 first, but the bank rejected to Zelle it, then 2nd scammer indicated to Zelle $1,500 but the bank placed a hold. The 2nd scammer continued to ask me, do you use the Zelle application with any other bank, because all your accounts are compromised. At that point this scammer has control over and I’m already scared to lose more money, so I told him that I also Zelle money through Chase bank, so, he said that to sigh in to that account and to add the same person to my Zelle recipient and to Zelle $2,000 to the same 3rd scammer. Chase bank released the money. The whole phone interaction did not feel right so, when I told my family, they told me that I had been scammed and to immediately call the banks. The banks took about 1 hour to pick up the line, Bank of America didn’t release the$3,500, but Chase did deliver my $2,000 to. The 3rd scammer and Chase was contacted immediately placed the transaction pending, I never got the email confirmation of the Zelle delivery but Chase will not recover my $2,000.

I scaladed my scammed report to Chase officials with police report, and proof that the email protocol was not followed and that they are there to protect customers from suspicious activities why they are not taking full responsibility, I’m still in hopes that authorities find these scammers and bring them to justice .

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- Los Angeles, CA, USA

Scammer's phone (800) 432-1000
Scammer's address Los Angeles, CA 90064, USA
Country United States
Victim Location CA 90064, USA
Total money lost $810
Type of a scam Bank/Credit Card Company Imposter

I got phished and scammed by this number

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- San Pedro, CA, USA

Scammer's phone (800) 432-1000
Country United States
Victim Location CA 90732, USA
Type of a scam Credit Cards

On 9/22/23, I received a phone call FROM MY BANK Customer service number - that I have saved in my contacts. The man said that someone had attempted a $2,000 transfer of funds from me at 2:37am, from Buffalo, NY. They asked if I had traveled, there, given my phone or any info to anyone, etc. They said they would stop payment on it, and transferred me to another man. the 2nd man walked me through setting up an email in zelle and plugged in part of a case number that came up as dollars. I had to do this 2 or 3 times, because it wasn't going through, and even did it once on my computer. They said this would trigger an investigation and they would call me back today (saturday at 11am) with the source of the breach -- how the fraudster got my data. at the end of the call I asked the reps name, and he said "John Wilson" -- however Both men had heavy accents (middle eastern?).

I later looked at my online and mobile app and the zelle transactions were pending and not paid. I called the BofA customer service number directly and learned that this was a scam, and BofA reversed all of the zelle transactions for the day, and closed my online and mobile accounts. I was transferred to another rep to get another log-on fto set up a new online account.

I work in an office environment so am reasonably tech savvy, but did not know that my bank would NEVER call me. I was very busy that day...and just wanted to deal with this URGENT situation asap, and didn't have time to think it through -- there were many red flags, but I didn't pause to Google or check my accounts independently, etc.. The scammers had their script down.

I DID receive 2 phone calls on Saturday at noon, from "my bank" -- I assume it was the scammers. I did not answer and they left no Voicemail.

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Scammer's phone (800) 432-1000
Scammer's address FL, USA
Victim Location TX 76022, USA
Total money lost $3,500
Type of a scam Credit Cards

The scammer called me spoofing Bank of Americas customer service number saying they stopped a Zelle scam. They said that I needed to transfer money into my new account since mine had been compromised. They had me do two transfers to the number 786-718-3713 using the Zelle feature on the Bank of America app. At first before the transfer they said the money wouldn’t be shown as gone but after the transfer they said it would appear in 24 hours.

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(800) 432-1000

(800) 432-1000 Reports & Reviews (4)

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(800) 432-1000 Contacts