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(219) 769-7500

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(219) 769-7500 Reports & Reviews (1)

- Crown Point, IN, USA • Oct 09, 2024
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This is an ambulance chasing business. First, they have their “marketing” person call people who have been in an accident telling them coming in for an exam is mandatory. The marketer has impersonated a police officer in the past and has also told people that he is with an insurance company. He says anything to get them through the door. Once they get in for their “free exam”, they have someone try to “sell” them on coming their regularly for treatment. They ask very invasive questions about their work schedule to determine their availability. If someone has very low pain scores, but doesn’t work during the full hours the clinic was open, they would give them a care plan that requires them to come in everyday. They go more by availability in schedule rather than actual pain scores. They have also been known to find injuries that other doctors did not see. The patient also get “sold” on using one of their attorneys to get a personal injury settlement. The patient is told that if they miss any of their therapy appointments for any reason, they run the risk of permanent damage such as arthritis and that missing any appointments for any reason will lower their settlement amount. This place mainly targets people who are of low socioeconomic status and take advantage since a lot of those people are motivated by the idea of getting settlement money. Other people do get called in, but some can tell what type of scam this is and do not return. The owners of this business and a new clinic they opened in Hammond, Indiana called Hammond Spine and Joint, are located in Indiananapolis. The clinic in Indianapolis is called Performance Wellness and there are two location. Dr Jake and Shannon Roberts own these clinics.

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