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1(800) 851-0673

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1(800) 851-0673 Reports & Reviews (32)

- Laredo, TX, USA

Received a sketchy letter in the mail with no real business name saying to call in the next 5 days to ‘ensure eligibility’. Subject is my cars factory warranty expiring

- Austin, TX, USA

A letter with my name, address, and name of my vehicle was sent to me. It stated I have not contacted this unknown company about the service contract of my vehicle. Something happened to the car and the only ones who would know that are the insurance company and family. The letter was the first I received but it stated as a "Final Notice" and to respond by phone with a VIN and current mileage of the car. The only name from this place given was Richard Thomas as the Program Coordinator. No email and no website. I didn't call so they don't have anything more than what they sent in the letter.

Notice requesting to call 1-851-0673 with vehicle Vin and current milage to activate coverage for a vehicle service contract. Notice included a customer ID.

My son is 11 and has a letter addressed to him about his 2023 Dodge Charger that’s in violation of a service contract. Obviously he doesn’t drive or own a car.

There is no return address. But postage says PAID permit no 699 and mailed from zip code 92799

Contacted through Mail, with My First & Last Name, Address, Vehicle Brand and Year. Letter stated to call 1-800-851-0673 and provide them with VIN current Mileage by 08/07/2023, regarding the vehicle's service contract and that my factory warranty has expired or about to expire making me financially liable for all repairs after expiration, also stated this may be the only time they make contact and they reserve the right to revoke said service coverage if not contacted within 5 days, by a "Richard Thomas" "Program Coordinator".

Letter comes from a "company" named "Vehicle Services Division Private & Confidential", no return address, also has a customer ID# for whatever reason (I'm not a customer)

You are receiving this notice because your factory warranty has expired or may be about to expire.

Mail sent to my home address stating I have a factory warranty on my car(which they had the year and make for) that is expiring and it is a final notice. They offer a phone number to call to give them the VIN and Mileage of said vehicle.

Letter from "Vehicle Services Division" stating the factory warranty for a vehicle I don't even own has expired. They want me to call Program Director Richard Thomas with my VIN and current milage. 1-800-851-0673 for English, or 1-800-813-6261 for Spanish.

"Re - 2017 Kia Soul. Our records indicate that you have not contacted us regarding the vehicle services contact on your vehicle.... We reserve right to revoke eligibility for coverage if you do not meet our criteria. Call within 5 days to ensure eligibility. Richard Thomas, PRogram Coordinator, 1-800-851-0673

"Re:2017 Kia Soul Please call 1-800-851-0673 with Vin and Current Mileage before 7/14/2023. Our records indicate that you have not contracted us regarding the vehicle service contract on your vehicle. ..We reserve the right to revoke your eligibility for service coverage.... Richard Thomas, program Coordinator, 1-800-851-0673"

- San Antonio, TX, USA

We recently purchased a used car. The letter sent to us states that unless we call them and send them our VIN and current mileage the vehicle service has or will expire. This will be their only attempt to contact us to activate our Vehicle Service Contract. Signed by Richard Thomas, Program Coordinator (phone) 1-800-851-0673 ========= I called the auto dealer and asked what this letter was, and was told it was a scam, and that our coverage was fine and not in jeopardy.

- Killeen, TX, USA

Received "Final Notice" letter in the mail regarding "the vehicle service contract" and that the factory warranty has expired. The letter urged me to respond by calling the listed number 1-800-851-0673 with the vehicle identification number and current mileage before 6/5/2023 (within 10 days). The customer ID on the letter was **********. The letter specifies a 2015 NIssan which I did purchase recently, however the only companies/agencies that know of this purchase is ******, *********** **** *********, and the ***** ** ***** ********** ** ***** *********

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