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Therugline.com

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Therugline.com Reports & Reviews (1)

- Brooklyn, MD, USA • May 13, 2025

Ordered a rug from this website on April 17th, 2025. The order was confirmed that day. Due to receive rug by May 1st at the latest. On April 29th I asked about the order status as I had not received an updated, they replied saying my order would ship within 7 days. Got a shipping notification on May 9th, but it was only 'label created'. No update and there is no phone number to reach anyone at the company and their live chat is an AI assistant (spelled 'assitant'). Unable to get a refund or cancel my order.

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