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Thepinkgalaxy.com

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Thepinkgalaxy.com Reports & Reviews (4)

- Elmwood Park, NJ, USA • Jun 03, 2025
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this order was placed on 3/27/25. Standard Shipping (5-7 Days). Here we are 6/3/25 and still no package. I have requested a full refund numerous of times and all I get is excuses. I have a email trail of all the back and fourth with this company. They stated that my package was delivered on 4/24/25.

Then I get this response Sorry to keep you waiting.

Unfortunately, your order is delayed at customs due to President Trump's tariff actions.

Please rest assured that we are working closely with our partners to expedite your shipment and minimize any further delays

Please allow a week for an update. We are checking this with our shipping partner in your country, and it wouldn't be that fast to get an answer.

We apologize for any inconvenience this may cause and appreciate your understanding

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- Needham, MA, USA • May 15, 2025
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Purchased goods from the company on Facebook; the product took 3 weeks to arrive, despite the fact that the website says expedited shipping. It took so long to arrive I didn't need the product anymore and requested return shipping information for a refund ; I submitted the request via email 13 times between April 27 and May 15, and separately via their online customer portal starting April 26 and ending May 13, multiple times. The company does not reply within 24 hours; they continue to try to discourage the return by saying it will cost a lot of money with customs; their website states a return must be made within 30 days but they deliberately do not reply with a return address in order to prevent honoring their return policy. There is no return shipping address listed on their website. None of my requests, whether by email or on the portal, have been answered with return instructions.

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- Atlanta, GA, USA • Apr 30, 2025
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The product does not work as advertised. I contacted the company and they will only give me $4 back and i have to pay to have it sent back to Italy. The company is a fraud and website should be taken down.

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- Phoenix, AZ, USA • Mar 17, 2025
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A pink razor and there were a lot of “influencers” posting about it which tricked me! Do not buy anything you see on instagram honestly. This razor just never arrived and a PayPal account attempted to take more money from my account.

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