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The Nut Factory

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The Nut Factory Reports & Reviews (1)

- Cohocton, NY, USA • Jan 30, 2026

I ordered snacks and they sent me an informal email from their site that said I was trying to scam them and that my name and address were both non existing. Very unprofessional language used in the email along with many spelling errors. They said they would refund my money “if it even went through” and then oddly I got multiple charges against my card once it went through. I had to file for a compromised card at my bank and am only being refunded for the charges I did not intentionally make. So this doesn’t include the initial $22 which now can’t be refunded due to the card I used being compromised. They said it would take over a week for a refund to show up and the typical amount of days is 2-3 business days anywhere I’ve shopped.

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