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Support.me Reports & Reviews (3)

- Buzzards Bay, MA, USA • Jun 16, 2023

They locked up my computer and then only gave the phone number to call and then struggled to tell me any information about how they were going to fix it after taking control of my computer. The woman was stating in notebook on the computer then deleted everything. When i told her to put it back she did not. She could not because she had atarted typing again and copied what she had typed. Like she did not know the short cut keys to get the info back. She insisted that i log in to my email when the computer was not fixed yet. When i refused she insisted. I ended all communication & shut off the computer. She was saying that the network was not secure & that there was 14 hackers on my computer at that time.

- Minden, NE, USA • Jun 15, 2023

They used email to get me to call about bill being paid to AT&T by taking money from my checking account.

The phone number listed to cancel the payment lead to the eHub service people who were selling a computer protection plan. They needed money right away to give me access to the program. After sending the money they took, they ask me to give them access to my computer to download the program. I did but should not have because a month later they called me and wanted more money because they said the 1st program was not secure enough. When the person started to sware and use God's Name in vain i shut my computer off but they had done some deleting of my computer settings before i got it shut off. I have used my computer sparingly since.

Tried to get me type in their web site. www.support.me Their phone is 1-855-210-3300. They keep calling me.

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