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Snugglewarm.com

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Snugglewarm.com Reports & Reviews (20)

- Hudson, MA, USA • Jan 30, 2026

Bought this wearable heated electric throw. Got the simple throw- no electric in it for heat

- Acworth, GA, USA • Jan 23, 2026

Paid for a blanket with heated foot pockets. When it arrived, it has no foot pockets or any means of heating it. It was just a very cheap, thin blanket with arm holes. I have emailed them 6 times to return the item and they never respond. Their return policy states that no returns will be accepted without a return authorization.

- East Brunswick, NJ, USA • Jan 23, 2026

I attempted to purchase a heated blanket with sleeves and foot pockets, seen on a Facebook ad. This was purchased 11/30. as a Christmas gift. Two weeks later I received an email saying that my shipment is delayed, with a coupon code for $23 off another order. The shipment tracking appeared to come from China and it looked like it may never be delivered. I reached out by email and said I hadn't received the order and requesting a refund. They responded asking for pictures of the order I received . I responded reiterating that I had not received my order (there was nothing to take a picture of!), and they did not reply after that. After Christmas I finally received my order, but it was just a blanket with sleeves, of very low quality; not heated and with no foot pockets. I emailed again, this time saying my order is not what I paid for, and I never received a response.

- Derwood, MD, USA • Jan 22, 2026

Snugglewarm (still) advertises a product which is not what was delivered. The product depicted is an electric blanket that wraps around the body and also has foot pockets - I bought 2 as a surprise for my wife and daughter. When it arrived, it had neither an electric element nor foot pockets and was much thinner / flimsier than depicted. No response to my email, no response to my VM. They advertise an easy return in 30d. Filed a complaint w/ my credit card since I think this is a scam, not a legitimate business nor an honest mistake.

- Cedar Rapids, IA, USA • Jan 19, 2026

Advertised as electric blankets with foot pockets. What was received was basically a soft robe with no foot pockets and not electric. I have emailed [email protected] 4 times on 12/26, 12/29, 1/12 and 1/19 with no response. The email did respond when I was checking on tracking for the long lead times.

- Madison, WI, USA • Jan 14, 2026

I thought I was buying 4 electric blankets from a Facebook ad from “Snuggle Warm” with foot pockets, but instead was scammed and I just got 4 oversized robes—NOT WHAT WAS ORDERED!!

- New Haven, CT, USA • Jan 12, 2026

Appeared to have a legit website. Videos and promotionals on Instagram. Item arrived 20+ days after it was ordered from China (DONGGUAN) and was not what was advertised- it's a blanket. No heating, not foot pockets. The package did not have an order summary inside; just a plastic bag with a low quality blanket inside a shipping bag with a shipping label on it. Call the number results in a voicemail box or busy signal. Emailing the company results in an automated message. All other reviews of this company have the same complaint-- no electric heating and no foot warming slots.

• Jan 09, 2026

The product received was not the product represented by photos on the website. Instead of a robe with electrically operated heat zones, a plain blanket was received.

- Aurora, CO, USA • Jan 09, 2026

I saw an add on Instagram about a Christmas deal for a heated robe with foot pockets. I ordered 2 of them and then they disappeared. No shipping updates at all and no one to contact. I ended up getting it over a month later and it was just a poor quality robe with no heater or foot pockets. I tried to return it and they only allow contact through their website. They don't send an email confirmation confirming they received your request and they never contact you about it.

- Yulee, FL, USA • Jan 07, 2026

Ordered two blankets, did not recieve anything and website no longer works.

- Gainesville, VA, USA • Jan 07, 2026

Purchased two SnuggleWarm HeatHug Blankets which are advertised (shown in the company's ads and on company's website) as being an oversized, plush heated blanket having "heated foot pockets" (ie. an oversized blanket having pockets in which your feet are inserted). Blanket is shown as being heated and having a handheld heating control mechanism. What I received was an undersized, thin robe with no heated foot pockets, no heating mechanism, and no handheld heating control mechanism. I quick online goggle search reveals many other dissatisfied customers having the same experience.

- Springfield, OR, USA • Jan 07, 2026

I ordered from this site https://snugglewarm.com/ for a product that was advertised and received a different product altogether. I have reached out via email and phone and have no response. One phone number on the website Phone number: 5625665544 doesn't connect to anything. The site says "30-Day Money Back Guarantee" but will not make contact with me.

- Houlton, ME, USA • Jan 06, 2026

Snugglewarm.com Ordered 2 of their items on November 28th. When I received yhe items, they are not at all what I ordered. I've contacted them several times and they will not answer me or make it right.

- Tucson, AZ, USA • Jan 06, 2026

My husband saw these ads on Facebook and ordered a couple for myself and our son for Christmas. I was anticipating the advertised product with the heater, foot pockets, and to be adult size. What in received were 2 plain child sized snuggle style wearable blankets with zero features. No heat, no foot pockets. I immediately emailed the company and have not heard back. Absolutely ludicrous. It also isn't listed anywhere that the product is shipping from China. Total waste do not purchase.

- Beaver Falls, PA, USA • Jan 06, 2026

They advertise a heated robe with heating element and foot pockets. What arrives is a thin blanket with neither. I attempted to contact customer service at all provided contact options and received no response.

- Clifton Park, NY, USA • Jan 05, 2026

Stole advertisements to use for their products that are of inferior quality

- Parker City, IN, USA • Jan 03, 2026

Ordered what was advertised as a plush, electrically heated blanket/robe with foot pockets from Snugglewarm.com. What was received was a cheaply made knock-off of the first generation Snuggie. No foot pockets, and certainly no electric. Took 25 days to arrive, and of course, by the time I returned to the website to complain, they were gone.

- Ellettsville, IN, USA • Jan 02, 2026

I ordered the heated, foot pocket blanket from snuggle warm. After a month from initial order date the item was received. The received item was of poor quality, did not contain foot pockets, nor a heating feature. Custo er service is unresponsive as well as the website is no longer functioning.

- Buchanan, NY, USA • Dec 30, 2025

Facebook Ad for heated blanket with foot pockets. Never received.

- San Antonio, FL, USA • Dec 01, 2025

This is a bait and switch company. They claim to offer an electric blanket that you wear. They switch the product to a non heated cheap blanket and when you contact them to get a refund they make you pay to ship the crappy item back to them.

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