reservationcounter.com Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for reservationcounter.com, help other victims by adding it!
Country United States
Victim Location MD 21113, USA
Total money lost $170
Type of a scam Other
The agent lied and told us he was working directly for the hotel we were trying to stay at. The agent quoted us a price and we gave him our credit card info to book the hotel. He then quickly said a different price which was much higher than he originally said. They said this was for 'fees'. We then said we didn't want to book it and the agent said no problem, he wouldn't book it. But alas, he booked it. We then tried to call and cancel, but they said they couldn't find the reservation. After multiple calls, we decided to dispute the credit charges. Only then did they find the reservation and said they would 'review the case'. Within two days they sent an email confirmation saying that they were able to cancel the reservation and we would be refunded our money, but we never received a refund. That email confirmation was over three weeks ago and I reached out multiple times via email with no response now. I have disputed the charge via my credit card company and want others to know that reservationcounter.com is a fraudulent company.
Total money lost $241.43
Type of a scam Online Purchase
I booked 2 nights 8/15-8/17/2022 AND 2 more 8/22-8/24. My plans fell through and I'm returning home tomorrow on the 17th.
I called to cancel the 22nd through 24th and am being told I HAVE TO PAY A 100% PENALTY. They REFUSE TO REFUND ANYTHING.
BOOK YOUR HOTEL DIRECTLY WITH THE HOTEL - DO NOT USED THESE CROOKS. You'll probably get the same or a BETTER rate and it will be refundable...