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Product Not Received/No Refund/Negative Option Marketing

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Product Not Received/No Refund/Negative Option Marketing Reports & Reviews (6)

- Hendersonville, NC, USA • Jan 14, 2025
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A Facebook ad for probiotics. Black Friday sale for $14.99 never received item. then proceeded to charge my card three different times and access of $100 and I have never received an item as of January 14, 2025. I had to call my bank and flagged them for fraud.

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- Houston, TX, USA
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I am writing to inquire about an order I placed on your website. The order was made on [insert date of original order], but I have yet to receive the product. Additionally, I noticed that my credit card has been charged four more times since the original order date. I want to clarify that I did not sign up for any subscription service, and I am concerned about these unauthorized charges.

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Ordered a dress that never showed up. $33.73 Canadian got charged another $42.19 for their “membership” that I did not agree with or sign up for. They stored my card information without notice. And got charged another $43.22 again for the “membership”. I want my money back.

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- Keithville, LA, USA
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They bring you one with false advertising and then when you go in you pay for it you don't get your product and they sign you up for membership you did not ask for

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- Noblesville, IN, USA
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I purchased a dress from the online retailer. After seeing that my package was being held overseas by a Chinese shipping company, I did some research into the company and found it was a scam. I disputed the charge with my credit card company, and then another charge came through several days later for their "membership" program. The "return" policy states that it will not refund any item purchased on sale, and the membership is something that you are enrolled in automatically. They will not give cancellation numbers or confirmation numbers that anything has been taken care of and you're out the money.

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- Covington, LA, USA
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I bought a training collar for my dog and it never came and they keep charging me a monthly fee for a collar I don't have.

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