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Product Not As Advertised/Refund Policy Not Honored

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Product Not As Advertised/Refund Policy Not Honored Reports & Reviews (1)

- Denver, NC, USA • Nov 21, 2025
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I bought a product from the website http://www.brightcovemarkey.com for $64.98. The website description and videos that they had on the website were completely false advertising. While I did get a product from them, it was nowhere close to what they were saying on the site. I would not have paid more than $10 for what I got. I was supposed to get a quantity of 24 gnomes, with each gnome being 12 inches tall. These gnomes were supposed to come in an Advent calendar that looked like it was about 3 feet wide from a video on the website. While I did receive the Advent calendar, the gnomes are actually about 2 inches. The dimensions of the box itself were only 9 inches tall by 13 inches wide. They are not offering a full refund but only 20%. This is a rip-off for the actual product that I received. And while the website has a United States address, the product did come from China.

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