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Private passport renewal website charges fee just to complete forms

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Private passport renewal website charges fee just to complete forms Reports & Reviews (2)

- Hilo, HI, USA • Jul 28, 2025
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I fell for this "service" that charges nearly 70 dollars to renew your passport online, only to find out the service is them making the PDF(which is free by the way) for you and telling you how to mail it in. I can't believe that I fell for it, I just used the .gov to renew my girlfriend's passport less than a month ago and I didn't even realize it wasnt the same website. colors and layout look nearly identical.

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- Vero Beach, FL, USA • May 26, 2025
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I paid 67.88 for what I thought was a passport renewal. The website closely mimics other government websites in layout, colors, and overall presentation. I entered in all information needed to apply for a passport renewal (SSN, birthdate, family information), and thought I was paying to complete a renewal. A form was generated to send to the government with all information included. This form is freely available on an actual government website. There is a small disclaimer somewhere on the webpage stating it is a third party and not affiliated with the government, but its practices are clearly deceptive. There is no way to get a refund once the payment is made. It was the first website that appeared with a simple google search.

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