SCAMOnline Overseas Retailer Scam - Instagram Ads Reports & Reviews (7)
Online Overseas Retailer Scam - Instagram Ads Contacts
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Scammer's email [email protected]
Country United States
Victim Location NY 10701, USA
Total money lost $304.30
Type of a scam Online Purchase
After completing the transaction, I received no shipping updates. When I contacted my credit card company to dispute the charge, Nelsonandparker sent a fake tracking number that did not link to any valid shipment. The shipping app was based in Canada, but the listed shipper was from China.
After I declined the transaction, the company emailed me saying the products were delayed due to customs issues. However, no product ever arrived.
This business appears to be using deceptive tactics to collect money and personal information from customers, then refusing to fulfill orders. I am submitting this complaint so that others can be warned, and appropriate actions can be taken against this fraudulent site.
Scammer's email [email protected]
Country United States
Victim Location NY 11221, USA
Total money lost $54.55
Type of a scam Online Purchase
Scammer's email [email protected]
Country United States
Victim Location NY 11222, USA
Total money lost $37.78
Type of a scam Online Purchase
Scammer's email [email protected]
Country United States
Victim Location MN 55362, USA
Total money lost $96.86
Type of a scam Online Purchase
Scammer's email [email protected]
Country United States
Victim Location NY 10926, USA
Total money lost $145
Type of a scam Online Purchase
When I got the packaging, I was surprised it was all under one not so particularly thick packaging. Then I opened it and realized the material is very cheap in appearance, feel and 100% polyester so no wonder it folded and fit too nicely and looked nothing like what's on the website. A completely false advertisement on their cotton and linen blends. Even getting a pair of regular scrubs from a legit website will have its own packaging and be thicker than these chinese companies shoving seven things into one package lol.
Colors/print are heavily degraded, almost pixelated. What you see on the website doesn't match at all with what you get. I got a wrong color for one of my shirts.
Website had some but not complete grammatical errors mixed in with tiktok lingo (attempt to maybe appeal to teens/young adults?) and otherwise had many too good to be true discounts
Nowhere to leave reviews other than discovering these type of videos on youtube
If you googled rococity beforehand, you will see it is listed under an "avoid this site, it's a scam" post. I did google beforehand and vaguely saw something of this nature but was too dumb to process it at the time.
If you have a good credit card, it'll warn you it's a scam before you purchase, "your card detected suspicious activity from this company and declined the purchase". I thought it might've been a glitch because I never had that happen to me before and went ahead and purchased it with paypal instead (which is why the site offers it, as paypal won't warn you but your CC will!). I did message my CC after and they said they can't do anything until products arrive, in terms of addressing why it detected it was a scam.
Size won't match, not because it's asian clothing, but they clearly are sending out products that are the completely wrong size and mislabelling it something different
I paid the price so now I've learned my lesson. Rococity is quite clever at what they do. They will send you products but the products won't be what they advertise. You then don't have a strong claim against your CC to refund you because you got a product anyways even if it's inferior or not what's advertised.
I won't even attempt a refund because it'll be a hassle, but I am still surprised and disappointed at myself for falling so easily for their scam, mainly because their selling point is the products look very good on the site until it lands on your hands. I'm going to at least donate these clothes to make use of it. Ended up keeping one of them because it looked passable lol. They don't even have a phone number.
Scammer's email [email protected]
Country United States
Victim Location NY 10026, USA
Total money lost $100
Type of a scam Online Purchase
Scammer's email [email protected]
Total money lost $36
Type of a scam Online Purchase