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Novaandchic.com

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Novaandchic.com Reports & Reviews (2)

- Tarrytown, NY, USA • Aug 23, 2025
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The website says they are going out of business because both owners became grandmothers and they need to spend time with the kids. My mother fell for it. The products were subpar quality and mis-sized. The return process was sketchy. When I tried to return the dress, it had to go back to China (all expenses paid) and once it was received they would inspect it and decide whether they would refund it or not. They also offered a low price on another item instead of returning the first item.

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- West Chester, PA, USA • Jul 30, 2025
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Do NOT buy from this company unless you are sure you will keep the product. It is a Chinese company that in there own words: "We have received your return request and would like to assist you. However, we regret to inform you that we do not offer free return shipping as stated on our Delivery and Returns page."
They require you to return the item to China and they warn that it may get lost and never get there but it's your choice, you have to pay to ship it back. They try to offer you a 20% refund but that is not what it states in their ad. It's a fraud.

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