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My Filter House

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My Filter House Reports & Reviews (2)

• Aug 31, 2023

Myfilterhouse.com DO NOT PURCHASE...STOP! Buyer BEWARE! Your $$$ and Time is VALUABLE!
Please Do Not Proceed with making any purchase from Myfilterhouse.com!
I purchased a few filters in 2020..Received items then went back the following year 2021 purchased 3 more filters..never received them! So I called.. a woman answered said filters are on bk order I said ok I will just wait for them to come in..I made several calls through the year..excuse after excuse,, Finally, she said I will refund you but she had to go and would call me back and never did...So recently a new year July 2023,,over 2 years later after I purchased these filters a new CSR Alana answered and I told her the info. she said that girl no longer wks here and that she would look into it and contact me bk. She never called me or emailed me bk . I called about 5 times in a month and even the owner answered and I asked for Alana he said she is in the bathroom so I said oh ok..are you the owner he said YES and so I informed him who I was etc and he said oh yeah well we still are looking into this (this is after a few weeks) and they never contacted be bk. So I called again the other day and she had excuse after excuse of why she could not do anything because someone was ill in the family just like the other CSR..then she said we can not do anything for you since it was too long ago. So here I am! With everyone else being robbed by this Company! I am pissed off ...So this is all in my own expense...My time and money is valuable.. My family and I work hard just to survive and make ends meet each month. I am a firm believer in treating others how you want to be treated! I believe in "KARMA"..I believe in what is right from wrong! This Company is a SCAMMMMMMMMM! They have EXCUSE AFTER EXCUSE!...DO NOT ...PURCHASE FROM THIS COMPANY! They do not deserve to be in business!

My Filter House seems like a regular online store. We tried to purchase two reusable home air filters from them over a month ago. I got a confirmation email that the item had "shipped" with a tracking number, and another email saying our order was completed. After a while of waiting and wondering when they would come, I checked the tracking number and saw it had been created but never in transit. When I tried to reach out to the business, their email was not functional and their phone went to voicemail.

After I looked it up, I found reviews from others who experienced the exact same scam. I'm glad I looked into it and that PayPal might be able to refund the $77.98 they tried to steal for no product. I hope this business and website can get shut down so others don't get scammed.

Also, they showed up in a Google search for reusable air filters to buy. I clicked on it without issue. But today when I went to look up the site directly, I got strong security warnings from Google saying the site isn't safe.

I hope they're just scamming for money and won't steal my personal information. Do not trust this business.

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