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Merchants Support

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Merchants Support Reports & Reviews (1)

- Seattle, WA, USA • Sep 09, 2025
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It was from a "Merchants Services" phone number (480-360-1605) and used a merchantservices .com email address. Called trying to confirm we received a credit last month for card fees that were billed at the wrong rate. They asked if I knew how to view my statement, when I said no, they provided me the steps to do so over the phone. Then they provided me with a PCI # as a case number (pci0918) and they wanted me to email them a statement while they waited on the phone with me. This was very strange to me so I just hung up. Almost immediately I received 3 back to back calls from a 520-314-4730 but no voice message was left giving me further directions or information about how to reconnect with them.

This is not the first time they have called. I received the exact same type of solicitation from the same company last year and I told them I would email them the statement but never did because I had a feeling that it might be a scam,

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