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Merasy PTE. LTD. Irelazi.com

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Merasy PTE. LTD. Irelazi.com Reports & Reviews (1)

- Shelton, CT, USA • Mar 15, 2024

The scammer Merasy PTE. LTD. ([email protected]) advertised a drone on Facebook, I ordered and paid for the drone, $69.98, I received an order confirmation with the model number (ZV1-728) confirmed and picture of the drone I ordered, Ordered 2-26-24, Delivered 3-13-24,

The drone I received (E99) was not the one advertised, It is barely 1/4 the size with no flight characteristics as the one I ordered, I can purchase what they sent me for $10.14 on line. I tried to call them immediately. No answer so I emailed, they responded asking for pictures and an explanation of the issue, I sent pictures of both what they sent me and what they advertised as well as the email confirmation they sent me with the model name an # (ZV1-728) and pictures, I got an email where they claim I received what I ordered, This is part of their response.

" According to our policy, we only send you the package when you make a payment and accept all our policies when trading. The refund policy is only applicable to defective products caused by the manufacturer or during shipping. Please visit this link for more information about our policy: "

I emailed them again several times and called several times, I have not heard back.

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