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[email protected] Reports & Reviews (1)

- Madison, WI, USA • Aug 04, 2025
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Frontier Airlines are thieves and liars. I called back in February to try and get a ticket for my aunt refunded. I was told that if I paid a fee of $125 to "reopen the ticket", they would process that refund. I got confirmation emails and everything that I still have. I've called at least two times since February and everyone I've talked to told me the the refund is coming. I just talked to someone on June 13th and was told the refund would show up in the account in 20ish business days. Now when I talked to someone through chat yesterday, I was told they can't give me a refund and they have no record of any of the times I've called since February. I kept asking where that $125 went and the question was repeatedly ignored and never answered. It is absolutely insane to me that a company can quite literally steal people's money.?

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