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Indigopetco Reports & Reviews (4)

Victim Location 06092
Total money lost $66.39
Type of a scam Online Purchase

Indigopetco advertises pet products/toys. I ordered items prior to 2020 holidays, and have not received them as of 1/25/2021. There is a USPS tracking number which indicates the items are in "pre-shipment; Your package is on its way to a USPS facility." I messaged the company on facebook and was blocked. I emailed the customer service email address they provide on their website, and have had no response. They gladly took my money ($66.39 US), but will not respond. I should have researched reviews and the complaints more thoroughly.


Victim Location 11361
Total money lost $100
Type of a scam Online Purchase

They seemed like a legitimate business. Ordered several products for my cat over a month ago and still haven’t received anything. Gave me a fake tracking number and won’t answer my emails. Read about other people who had similar experiences in which they paid for things they never received.


Victim Location 94925
Total money lost $31.72
Type of a scam Online Purchase

I ordered a product off their website. Problem is, it’s terrible quality. They claim to have a refund policy within 14 days, which I initiated. But for over a month now I cannot get Indigopetco to respond to my several communication attempts. They only have an email or an online contact form to fill out. Which I have done so on many occasions (I have documentation of 6 attempts).

Clearly this business is out to scam

People for money by providing terrible terrible quality products and having zero customer service center.


Victim Location 78404
Total money lost $57.16
Type of a scam Online Purchase

Purchase from the website on03/26. After several contacts by Instagram and email (they don’t have a physical address or number listed) they keep telling was on its way and lying / I have all conversations and the false tracking number. Could not attach all.

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