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[email protected] Reports & Reviews (1)

- Sachse, TX, USA • May 21, 2025

The Scammer will call from a trusted Navy Federal Credit Union customer service phone number. Reel you in by stating that a particular Navy Federal Credit Union Branch is under investigation for fraudulent practices against loyal customers. The Cheif Scammer will identify himself as Jacob Lopez with the Fraud Investigation Department- with Navy Federal. He appears very friendly, polite and very concerned, about the breeches Navy Federal has been experiencing

He even went on to expose that the branch o bank at has been under investigation for months and need to catch the Perpetrators. Long story short Cash App is the deversion used. They state thete have been a few loans taken out in your name. The Perpetrators has compromised information from the bank to create these loans. The process is to reverse these approved loans and pay Cash App back. They get up to upload a verified linked card to reverse these loans. There is a Supervisor that is supposedly doing a diagnostic scan for potential movements of the fraudulent activities. A Lauren Brown is also another name used to initiate the instructions for the transactions to take affect. Perpetrators instructions are to go into your local branch and say the loan that showed up in the account is to pay back a loan or they may say pay for funeral services to keep questions from being asked. I believe there are others in the organization targeting Estate or Business accounts.

The fraudulent withdrawals are made at a Wells Fargo bank using a fraudulent card supposedly to payback Cash App unauthorized loans to their Fraud Investigation Dept. Thousands of dollars were stolen from the account of a deceased person being monitored. I believe this scam was an inside job. Several persons appear to be involved to pull it off and to have been able to reverse an authorized acoount holders name. A claim was filed immediately after with Navy Federal. It is my belief that these heartless people will get what is deserved regarding this scam.

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