Hearthshire Reports & Reviews

Hearthshire Reports & Reviews (3)

• Dec 04, 2025

Website: www.amazon.com/sp?ie=UTF8&seller=A2ENTBEZKGXKVW
Country: United States
Type of a scam: Home Improvement
Initial means of contact: Website

postponing the refund and after 2 months rejecting any refund

I ordered 5 buckets of roof coating from Hearthshire but got 4 good and one expired, hardened, not liquid, dried not usable. I asked for a refund, but they stalled, repeated the same questions. I sent them the item’s images and after a month they were asking to send the images again.
They sent me a return label after approving a return but I did not consent to paying for the shipping. After that they asked me how I want to get the money back so I replied and I was expecting the money. But I did not get it. When I asked why, they claimed it was too late to get money back.

Useful

• Nov 27, 2025

Type of a scam: Retail Business

Bait and Switch

Purchased items on Amazon from Hearthshire. Received the wrong item. Contacted Hearthshire to arrange a return. I was instructed to return the items, at my expense, to an address Hearthshire provided. Amazon apparently plays no role in this return, and I have no guarantee of a refund on the merchandise, much less the cost of shipping it back to Heartshire. For some strange reason, I find it difficult to trust these instructions, and Hearthshire's instructions.

Amazon "A-Z Guarantee" is worthless. Amazon refers me to a page that gives me instructions to contact Hearthshire for a return.

Amazon does not allow reviews of this Amazon seller, so I cannot warn other Amazon Marketplace customers of Heartshire's bait/switch tactics, return policies, and poor customer service.

Don't know if anyone will ever see this, but I recommend avoiding Hearthshire.

Useful

- Temperance, MI, USA

Website: Amazon.com
Address: DE, USA
Country: United States
Total money lost: $6
Type of a scam: Other

Seller uses Amazon.com as a platform to sell products. The consumer purchases a product from Hearthshire whereby they send an email to consumer with a tracking number for Federal Express. Said courier states that they received package for delivery but they never delivered it. No telephone number exists for contacting the seller. Only "Virtual Assistant" is available from FedEx which does not have access to any updated information; six days pass and no communication from them. Amazon.com suggested that another order be placed for the same product by the consumer.

Useful

Hearthshire Contacts

If you know any contact information for Hearthshire, help other victims by adding it!

New reports

LemonSquad

Ordered an independent inspection on the 6th, flew to Florida on the 8th, visited the dealership on the 9th. Dealer had never even heard from... 15 h ago

Crosslumina.com

Website stated christian & America 250 shirts made in USA. They are all made in China, they claim they are made in USA and shipped to China for storage. 15 h ago

rosirashop.com

I paid for product that I never received. I have been trying to get my money back since December 2025. The communication with this company has been... 15 h ago

Cider

Bought a dress and returned it immediately. They are refusing to refund me or return the dress over their own product having construction issues Jun 14, 2026

Starserpak

Ordered flags didnt receive Jun 14, 2026

Hearthshire