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Healthcare Reports & Reviews (27)

I received a phone call from a woman who said that she was from my doctor's office setting up an appointment with my doctor on April 29,2022. She claimed that this appointment was so that my doctor could review my swab test for dementia DNA. I was totally confused because I had no discussion with my doctor to order this test. I kept asking her to explain. I specifically asked if she was from ** Healthcare. She said yes. She then asked what medications I was on. When I said that I was not on any medication she asked if I had ever been diagnosed for anxiety/depression. When I seemed confused by this test request, she then told me that Medicare was requiring this test to renew my Medicare Card. I told her that I didn't hear anything about new cards. Medicare should be informing people. The woman then claimed that Medicare was doing this through doctors offices and it was the only way to get my new card. Since I was resistant, the supervisor got on the phone and repeated everything that the first woman said. I said that I would not lie and say that I was diagnosed with anxiety/depression. Again she said that I was going to lose my Medicare card unless I took this test. She coached me to tell the shipping department that I was taking the multivitamin and xanex for depression/anxiety. I told her that I would not continue with call until I verified with my doctor. The woman again said that wouldn't get my new card. She said that she would call me again. I verified with my doctor and he said it was a scam and other patients were getting calls. I contacted Medicare and they said no new cards were being issued. It was a scam.

- Metairie, LA, USA

The woman asked if I could hear her OK. I said yes and realize what I did too late.

- Perry, GA, USA

Stated that they knew I needed health insurance and that they would provide me with coverage. Phone calls start out by saying the person's name and can you hear me ok?

- Odessa, TX, USA

Caller staging they would send me free pain cream and no charge time insurance would be charged.

If this was my healthcare they would already have my info but wanting me to give them my info.

I refused.

Consistently calling to get money and personal info stating they are healthcare company. I have tried to call back and it will be disconnected or saying that all lines are busy

- Piedmont, SC, USA

Since Thursday, we have been getting numerous calls every day from a company calling me about health insurance. They keep asking for a Smith and that is not our name. They keep saying my husband signed up for some type of health insurance and they refuse to take me off their list. We have insurance.

This man will call you back to back if you hang up on him. The first time he called me I told him not to call back and hung up. He immediately called back and said that wasn't nice and kept asking questions. I hung up again. He called right back! This time cussing me out, calling me a *** *** ***, and to expect more calls.

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