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Harper & Lane

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Harper & Lane Reports & Reviews (2)

- Minneapolis, MN, USA • Oct 13, 2025
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I ordered a dress for a wedding, I communicated with them via email regarding size prior to purchase and based on their website "about us" felt confident they were a reputable company and in placing an online order. I received the order - which took much longer to arrive than I expected - and was immediately disappointed in the color, material and overall quality of the item. I reached out via email (per the instructions on their website) and requested return instructions. I have responded to each of their requests to up load pictures, describe the nature of my complaint and have requested each time for return instructions to be sent. Typical response is the have reached out to the appropriate department, please be patient, they are sorry for any frustration, etc.

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- Seattle, WA, USA • Sep 12, 2025
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Trying to help my 94-year-old neighbor out as she needed new shoes. She paid top dollar for one from a legit company and it arrived and they work fine. She wanted a second pair so she could rotate her shoes and she loved the look of a pair this company was selling. Harper & Lane spent good money "americanizing" the site as it looked completely legit. They used shopify in checkout procedure as well so I felt it was safe. Product has never come and their tracking site is so sketch looking and only seems to show movement when I check it .. it's like they wrote a program to show minimal movement so that customer thinks they might deliver. But it's been a month and we still have nothing.

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