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Geek Squad Impersonator

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Geek Squad Impersonator Reports & Reviews (2)

• Jan 24, 2022

Victim Location 52133
Type of a scam Phishing

Geek Squad said they had charged me $350 and offered me a chance to get a refund.

They said the money was going to be withdrawn from my checking account and I

should use Any Desk to provide a way to fill out a refund request. I didn't give them

my checking account number but believe this was a Phishing attempt.

They had sent me an email to my email [email protected]

Thank you for letting me register this complaint.

Lloyd Billman 563-567-8107

• Aug 13, 2021

Victim Location 97207
Type of a scam Phishing

Basic Message Emailed to me:


Subject: Revision of your account

On: July 20, 2021, 4:27 p.m.


Are you delighted to unbox the package you received? We hope you have positive things to say, reach us and share your thoughts.

Billing details are attached below, keep them safe.

Dial us on : (855) 624 - 5878



I called the first number given above, and in the attached pic of the email, number over Skype (not from a phone), and got someone who said they were "Geek Squad", who asked me for account numbers and information in the embedded image which I had NOT clicked. Only after I named the email address of the sender - [email protected] - then he said, "Timothy is our supervisor". They wanted information and did not sound professional, nor have any informative thing to tell me.


Then I looked up and called the actual Best Buy geek squad number. (The second number above.)

They did not seem concerned that someone had impersonated Best Buy Geek Squad. **NOTE** I have NOT made ANY purchases from them in a year, and the only purchase was a $29 set of earphones that I paid for in a store same day -- therefore NO "billing".

Also note that it is an entirely different number, answered in a businesslike manner. However, they were useless.


The two PDFs attached show all the information you need to pursue this: the full headers, and the basic email to me with the phone number they were telling me to call.

Billing details and Request for good review impersonating Best Buy Geek Squad purchase

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