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Ganebet Reports & Reviews (1)

- Nanticoke, MD, USA • Sep 05, 2025
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I ordered a pair of sneakers on Aug.18th 2025. I paid $250 for the shoes and a extra $20 for express shipping. I was giving a tracking number thru UPS and it said my order was at the Salisbury UPS on Aug. 3rd at 8:00am being processed to be delivered. It said an estimated delivery time for Aug.4th. So I called them on the 4th and they said something in the terms of they had to send it back to the sender because it didn't clear thier security check i believe. So the lady told me to contact the company that sold them to me. Only contact they have is an email support, in which I've contacted them thru that and they haven't responded back yet. Also they dont have a traditional 1 800 number for customer service they have a WhatsApp number and say you only can message it. I really would appreciate if someone could look into this for me

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