Dispute Resolution Center - Imposter Reports & Reviews

Dispute Resolution Center - Imposter Reports & Reviews (16)

Scammer's phone 866 788 8071
Country United States
Type of a scam Debt Collections
Initial means of contact Phone

I have the same story as all that I have read here. I was contacted by both Kenneth Wilson at Portside Solutions and Greg Masterson with Dispute Resolution Center. I was given Greg’s direct phone number of 281-949-7861. I told Mr. Masterson before I acknowledge or agree to anything I needed to verify this debt. He e-mailed me an “account verification” that looks like something I could have typed up myself. I told Mr. Masterson that wasn’t enough proof for me and that I needed to do some research on my own. He advised me I had until 4pm central time to take advantage of the offer of only having to pay 40% owed.

I called the “original” debtor, the company who I was told purchased the debt and the court system they said would be serving me. Nobody had any record of me at all. Not by my name, ss#, case/file # they provided or the original debts account number.

This is what led me to research the company name. Couldn’t find any information for Portside Solutions or Debt Resolution Center. Then I typed in the phone number they called from in my search engine and there is an overwhelming amount of information about scams.

Greg Masterson happened to call me again while I was reading these reviews and when I advised him about all my research he said my debt is in pre litigation and that’s why the court doesn’t have it yet. I asked why the processor who called me this morning told me that she had paperwork she was going to serve me tomorrow between 3 and 5 pm he said it’s a “Certified Notice of Intent”. I asked him for more info on his company and if there is a website and he said they’re not in the personal sector and have no reason to have a website. I asked him about the reviews I’ve read and he said “People just don’t like having to pay their debt”. I advised him that at this time I do not recognize this debt as mine or even valid. He said that’s fine you can choose not to pay it and hung up on me.

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Harassing my Wife

This was left on my wife’s voicemail.
This message is solely intended for Kathy Pmy name is Alexis Michaels and this is your final notification in regards to your delivery of your certified documents I will be making several attempts to Anderson A residency in place of employment today between 3 and 5 PM saying unable to reach you at this time I will no choice but to deliver them to your place document this is the DIRECTV is up sign if you have any further questions or concerns prior to my arrival please contact filing party directly at 866-795-2539 and refer to your file number G as in George Kathythis is your final notification I will be out today so please plan accordingly…”

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Scam

They called me to tell me that they "an independent process server that had legal documents that match the name and social security" of a family member of mine. They said they were going to arrive at their home and place of business between 3 and 5pm and that if they couldn't make contact that it woudl be seen as a "direct refusal to comply". The gave a call back number of 866-788-8071. I called the number and reached someone named "Greg Masterson". He told me that he worked at Dispute Resolution Center in Houston. I called that office and they told me it was probably a scam. I called "Greg" back and told him this. He said that he was at a different DRC. I asked for his company's website and he said that they had no website and that they didn't need one because their clients find them directly from a government database. Right... I tried asking some more questions and he got frustrated and hung up. Scam!

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I got the same exact call today from this same exact number and they said the exact same thing except her name was Michelle. They left a voice mail and I thought to google it first. Glad I came across this post. Thanks so much for posting

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DO NOT FALL FOR THIS

Like many other stories here they called my mom telling her she had an unpaid credit card from Chase that had gone to collections in 2016 and they tried to get the money 5 years ago. When she questioned the documents they said it was sold to them and they were the mediators for some company called Portside solutions. When googled its a company in Australia that has nothing to do with legal system. When my mom said can I call you tomorrow they said no this is the only call that the mediator is spending on...its 2022. Phone calls don't cost money.

I immediately told my mom this sounds fake. They claim to be in the Willis Towers in Texas. I called the Willis towers asking if dispute resolution center is located in that building and was told that no such company was stationed there. They kept putting my mom on hold to try to scam her and she almost believed it. Right when she was about to provide her credit card information to settle the debt I googled that this was indeed a scam. She told the person on the phone that they were phony and hung up. They did not call back. But please do your research before providing anyone with any type of personal information.

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Same call same scam

"Good morning this message is solely intended for (my name). My name is Adrian Miller I am an independent courier out of the county and I have been tasked with delivering you certified legal documents tomorrow afternoon between 3 and 5 PM. If I am unable to obtain your signature at this time I will have to document this as a direct refusal to comply and the proceedings may continue on without you. If you have any questions or concerns or need to reschedule it is imperative to contact the filings party's office directly at (833) 809-7472 and when calling in please be sure to reference your file number which is XXXXXX. Again I will be out tomorrow between 3 and 5 PM, please plan accordingly."

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Got the same exact call but from the number 866-788-8071. Scam!

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Scammer

Had the same exact message as the others. Would serve me at home and then place of work from 3-5. Then proceeded to say my supervisor would need to sign as a witness. Completely ridiculous things. When I called them back *67, I asked who they were and said DRC Conflict Resolution Center. These posting’s were so helpful and that’s how I was able to determine they were a scam.

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Dispute Resolution - Scam Collection Agency

Basically same story as what everyone above states. I received a voicemail from a blocked number. It goes like this:

"Good morning this message is solely intended for (my name). My name is Paul Stevens I am an independent courier out of the county and I have been tasked with delivering you certified legal documents tomorrow afternoon between 3 and 5 PM. If I am unable to obtain your signature at this time I will have to document this as a direct refusal to comply and the proceedings may continue on without you. If you have any questions or concerns or need to reschedule it is imperative to contact the filings party's office directly at (844) 295-3115 and when calling in please be sure to reference your file number which is XXXXXX. Again I will be out tomorrow between 3 and 5 PM, please plan accordingly."

I am a law enforcement officer so this is clearly a scam. I have never met any process server that calls ahead. Also, he states working out of the county? What county? This guy doesn't even know what county I live in or if legal paperwork has been filed where its been filed at. If you feel you're being served a case would already be open by the court. All you need to do is go online to your county or state court website and search the docket or for court records. It should be free.

I called the number the first time, they saw my phone number so knew who I was, big deal. They even gave me my last 4 and address. All items you can get from a database. I asked for the employees name, she said lewandowski. I asked for the date and amount of the debt. She said it was from a credit card from 2006 for $300 or so. I said who owns the debt. She said Alco collections (out of Louisana, google them too, what a joke). I told her to mail me the documents, to the address she has on file as I wont be home tomorrow. She said no, you're being served. I said ok, good luck on collecting debt that is 10 years past the statute of limitations. She hung up on me.

The next day I called multiple times. I reached a Ashley Palmer. I again asked what company she was with. AP said Dispute Resolution. I asked for their address. She said let me look it up and provided me the address to the post office at 1530 Greensmark Drive, Houston, TX 77067. I told AP that I searched my local county court website and didnt see any records that I was being sued or would be served. AP said no lawsuit has been filed that we're in pre-litigation. I asked who owns this debt. After that she puts me straight to hold music and never comes back on the phone. I hang up after a few minutes of being on hold. I call back multiple times over the hour and it goes straight to hold music. I still have no answer to who owns this debt, who originally owned the debt, and what is specifically owed.

I call back later in the same day and reach Lauren. I provide my case number and say I talked to Ashley Palmer and she keeps hanging up on me. I'm just trying to pay this debt you say I owe. This goes nowhere as they know I know its a scam. I hear some chatting in the background and it goes straight to hold music and then hangs up.

These guys are lowlife clowns. No one ever showed up at my door to serve me anything. They know my address as they repeated it to me yet they broke the law by having Paul Stevens leave the same voicemail stated above on numerous 3rd parties phones. That could be legal if they truly are trying to locate you but in this case, they know where I live. I told them to come over. They hang up on me. Clearly just keep calling them all day to annoy them. Just call them out on their scam.

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I recieved a call today from a restricted number who stated they would be serving me papers between 3p-5p tomorrow atvmybresidence and if i wasn't there, they would proceed to my place of employment. A number 8449142842 was left to call back. I called the to notify them I would not be there at that time due to work. The person answering the phone was a male and knew my name without me stating it. He said my last 4 of SS# and asked me to verify before he could give me any information. I asked for his name and he refused to provide it. I asked for the company name and for the reason of contact. His response was conflict resolution of houston texas and he could not give me any information about why they were calling without me verifying the last 4 of my social. I informed him I would be looking for the papers and would make sure someone was there to sign for them tomorrow. He hung up on me.

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These people are [censored]s! Same experience as everyone above except They told me it was for a wells Fargo account that I closed in good standing. They told me I owed $800. They had the last 4#'s of my SS#. I just told them to serve the papers and I would deal with it. It makes me sick to do deal with these types of scammers. I wasn't even going to call the number back, but for some reason today I decided to. My credit is excellent and have not had any collections in over 15 years and the Wells Fargo account they are referencing was opened and closed within a year about 5 years ago.

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Scammer's phone 844-354-9784
Type of a scam Debt Collections

This scammer claims to be the Dispute Resolution Center in Houston, Texas. They tell victims that they are collecting on a past debt and are going to press charges against the victim if they do not immediately pay the balance. They will sometimes ask for information such as addresses and social security numbers. They claim to be located in Willis Tower on Post Oak but if you speak to building management at Willis Tower they will inform you there is no organization by that name in the building. Another address offered by the scammer was found to be the address of a post office. There is a Dispute Resolution Center in Houston, but they are a non-profit organization that offers free mediation to residents of Harris County. They are not a debt collector. This scammer uses the nae

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Victim Location 62703
Type of a scam Debt Collections

They first called us last Fall, giving similar details like their address in Houston, TX and that they have certified documents to serve my wife (referring to her maiden name). Both instances, they left a voicemail with details around how they're going to serve us the documents (first attempt at home address, then at place of work). So, I called them back today and asked for their information so I can verify they're a real business. I called the real DRC in Houston and asked to speak with Max Keller; I was told no person under that name works there and that they've been getting some calls reporting similar type of activity. I then called Williams Tower and asked if a business under the name of "Dispute Resolution Center" or "DRC" resided in the building; again, the answer was no. I called the scammers back to report my findings. I asked "why the DRC told me no one named Max Keller works there"; their response was "do you know how many DRCs are in Houston?". I said, "NO", then was told "3 locations" (even though only 1 is listed when you search online). Then I asked, "which location is this?", they said "Williams Tower". Then I proceeded with "how come the building tells me no such business exists in that building?", their answer: "The building isn't obligated to tell you what business are in the tower". We went back and forth as I continued to call them out, while they stayed completely in character. I asked "how come the process server never appears to serve us documents?", they told me that the process servers have no affiliation and are complete entities from their business. "So how come the process server gave me this number to call?" This stumped them, and was told they cannot help me because I'm not being productive and hung up on me.

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Victim Location 33315
Type of a scam Debt Collections

I received a call from a blocked number that left a message stating that they had been hired to delivery a certified document which has been attached to my name and social security number. The person in the voicemail said that they were scheduled to deliver the document at my residence or place of employment tomorrow between 3 and 5pm. They then left directions to call the filing part at 833-729-1762 and refer to an index # that they provided.

I called the number provided and they claimed that they do not make outgoing calls. The person I spoke to identified himself as George Marin, working for DRC (Dispute Resolution Center), a company writes recommendations and review for bank and attorney groups for upcoming disputes. He claimed they had been retained by a WellsFargo to collect $820, and that WellsFargo is attempting to collect 3 times as much. He wanted to get my side of the story.

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- Ormond Beach, FL, USA

Scammer's phone (855) 881-1047
Scammer's address 3730 Kirby Dr. , Houston, TX 77098, USA
Country United States
Victim Location FL 32174, USA
Type of a scam Debt Collections

Received a voicemail from someone posing as a process server claiming that I was to be served a court summons on the following Monday and was told if I had any questions or wanted to reschedule to call (855) 881-1047. A case number was also provided.

I called the number and was told that I was being taken to court for an actual debt that I do owe from a long time ago (which is very small). I was told that they would be seeking FAR more than the debt is. (Thousands of dollars for a debt that is a few hundred).

After some back and forth the operator raised the huge red flag by telling me the debt could be settled "today only" for a much smaller amount than what they would be seeking in court and ultimately required that I paid them over the phone with a credit card.

They had my full name, actual details about my credit history, and the last 4 digits of my ss number.

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Victim Location 75063
Type of a scam Debt Collections

I expect this is a scam or might be. My wife received a voice mail message from a woman named Nicole who indicated she was a process server for Dallas County and she would be delivering suit papers the following day between 2-5 PM. If we had any questions we could call the business who filed the suit at 855-881-1047 and refer to a case number. My wife called and gave permission for the caller to discus with me, her husband. I called back and was told there was a suit filed by US Bank for an account that was closed with a balance due of less than $500 which may have included fees. Fees continued to accumulate until the balance $1562.40. The bank is tripling this to $4687.20. However I we paid the $1562.40 before the suit papers were delivered we should be good. If we did not pay we would have to go before a judge for a trial. At one time my wife did have an account and closed it, some 9 years ago. She has never heard from the bank for any reason. She closed from the account because money was missing from her account and the bank could not explain. I have never known a process server to call before delivering a suit. I have not known a process server to leave a message to call someone to find out what is happening before the suit is delivered. The pressure DSC applied to pay the "discounted" amount before the suit is delivered by the process server does not sound a reasonable business practice. I suspect this is a scam. DSC did identify my wife by name and the last 4 of her SS#.

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