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ComEd Reports & Reviews (30)

- Streator, IL, USA • Nov 14, 2023

Called my senior mom on this date, THREE times in a row asking for her ComEd account number claiming they could save her money by switching and giving them that number.

A person rang my buzzer and stated that he was following up on several notices that had been sent to me regarding the ComEd solar energy credit program. I told him that I had never received any prior notice about this program, and he stated that I probably threw it away. He told me I could get a credit on my account for signing up for the solar energy program, that all he needed was my account number. I told him I didn't know my account number, then he asked if he could see my energy bill and I said I didn't get my energy bill in the mail it's all digital so he told me to just log in to my account. I told him I didn't have any of that information at the ready and asked if he could come back another time. I looked it up and the solar energy credit program is real, but according to ComEd's website customers should never give out account numbers or show anyone their bill so this man was definitely a scammer. I reported the incident to ComEd as well who said their were aware, though this is the first time I have ever experienced or heard of this tactic.

Two young women gained access to our apartment building and claimed they were checking on all residents to see if they were enrolled in the "solar program." This seemed odd to me so I politely asked them to leave, which they did. Before doing so, they'd asked to me "verify my account" which I knew to be a tip-off.

Two days in a row someone came to my home to tell me about the ComEd Energy Efficiency Program, and to tell me rates were being lowered. They just needed my account number to make sure I was enrolled. When they had me confirm to their colleague over the phone, the person thanked me for enrolling in Rushmore Clean Energy. When I inquired into what that meant, I was told that Rushmore is the provider of the energy for ComEd. I was assured that my bill would still be paid to ComEd. I know now that this was a scam, and have contacted Rushmore for cancellation of my account.

- Orem, UT, USA

Caller said my comed bill would be disconnected if I didn't pay them the amount. I dont have comed so I knew this was a scam.

Two guys, ages (18-22) in street clothes, no ComEd ID, rang my doorbell with nothing but an iPad with a SAMPLE ComEd bill. They asked to see my bill and when I told them no they kept asking incessantly. Time of this was 9pm on a Friday. They didn’t get any info from me but nonetheless it was an unsettling experience.

- Winnebago, IL, USA

Received a phone call 5/29/19 saying I had been overcharged by *** and to press 1 to receive my rebate check.

- Homer Glen, IL, USA

A woman called. Left a voicemail with a reference number to call back about my *** account. I contacted *** general number and there was no registered calls to me regarding any account problems. *** verified this number has been calling other customers with scams.

- Oak Park, IL, USA

I received a letter from what was posing to be ***, my electric company, asking if I wanted to participate in a peak times savings program, and if I did to go to this website. I was interested and went to the website and it IMMEDIATELY linked to a spam page saying “your iPhone has been compromised!” with a background of what was obviously a false version of the App Store saying it’ll restore my iPhone if only I pay x amount of money. A reputable and large company like *** would never send me a letter with a scam link included. And I typed the link twice to make sure I was spelling it right. Clearly this is not ***.

- Chicago, IL, USA

This group called to tell me that my business was behind 3 months in *** services owed, $1498.

They told me that there is someone coming to shut down my electrical service within the hour if I

did not go and pay for the service within the hour.

They gave me instructions on how to go to a Jewel-Osco to pay in cash.

I hung up and immediately dialed *** back.

*** informed me that they would never call to threaten shut-off and ask for cash.

The company scamming called me back to ask if the payment had been made.

When I called them out they yelled profanities at me and hung up.

- Chicago, IL, USA

A man, African-American, clean appearance, wearing a bowtie, came to our door asking about our utility on our ComEd bill. He wanted to get us to print out the bill and give it to him. After we started to ask more questions, he started to rush out, rendezvousing with his accomplice a few minutes later on the corner.

Hello. I received a phone call from 847-420-6900 tonight saying they were ComEd trying to get me to sign up for a discount program. When I asked to be taken off the call list, the guy hung up on me. I called the phone number back and it's a cell phone. I have emailed FTC, ComEd, and now you. This phone number has been calling me for over a year with a different extension. It's always the same phone number of 847-420-XXXX with the same guy with an accent that hangs up on me when I start talking to him. Please look into this. Thank you.

A person stating they were a representative of ComEd called my elderly mother's home. The home healthcare worker who answered the phone said that the representative stated that the electricity to the house would be shut off due to past due bills and they needed immediate payment to avoid disconnection. The healthcare worker told the "representative" that she needed to speak with our family and they would call back. They wanted money - how much is indeterminate as when we called back the number provided never stated it was ComEd, so we hung up. We then checked and saw mom's account is up-to-date, I told the healthcare worker not to answer calls from this number again.

Called saying my electricity would be disconnected if I didn’t call within the next hour. It was some Hispanic person from a number that when I called back stated I would have to speak to a supervisor if I didn’t speak Spanish. I hung up.

- Chicago, IL, USA

He call me saying that it was from comed and that if I didnt pay 255.00 dollars they will cut my services and freeze my account. He said to go to a family dollar store and buy a card with that amount and that when I was there to call him his name is Victor Guzman.

- Rockford, IL, USA

Have had multiple people come to my door at Great Oaks Apartments in Rockford claiming to be ComEd and trying to get me to verify my phone number and email address in order to supposedly get a gift card. Uniform was not ComEd.

- Rockford, IL, USA

I received a call on 5/16/18 at a doctors office that I work off stating that our electric was going to be turned off in 30 minutes that a truck had been dispatched. I tried getting more information from them but they said my name wasn't on the account and could talk with me. They intern even repeated my address that I was located at. I said we had patients in the office and to give me time to talk with the Dr. and they gave me the number of 312-582-4644 ext 3504 to call back. The Dr. pulled a ComEd bill and called the number directly on it and asked about it and they said they were aware of the scam. This is disturbing and I think the TV stations in our area should run this story. A lot of elderly people, which most aren't on social media, that could be on breathing machines, or other medical supplies would then give these people there credit card numbers to pay over the phone.

Also uses 8478587580. This scammer has been active for years calling phone numbers in Chicago area claiming different things, but this time 5/15/18 claiming to be able to dramatically reduce costs if you are a ComEd energy customer on an automated message with touch tone prompts. If you call back the same number (or either number above) you get immediately connected to what sounds like a personal voicemail which could be likely fake/fake name or they may be cloning someone's number. Please track to the source and shut them down! Thanks.

- Chicago, IL, USA

Two men came to my door claiming to be Comed asking me if I got the update and the letter. When I told him I was unsure of what he was talking about, he asked me if I got the update again. It seemed very odd as he was appearing to work for this company but was speaking in incredibly vague terms. I told him my roommate would be back soon and he should come back then. I don't plan on answering the door again if he does, but it seemed extremely weird. Especially since the front half of my building is in accessible to just anyone, there was no Comed vehicle and he knocked on my backdoor facing the alley way.

'Mariana' calls and asks for a person living in our home. She then states, after assuming that I was the person she asks for, that she is a representative of ComEd and needs me to get my bill and read her the account number. She claims she has a rebate for the account. She says that her phone number is 1-800-210-9011 and that her direct extention is 1388.

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